As far as the optical shop goes, the frames seem to be of good quality, however the customer service needs some SERIOUS work. When we were there there was a tall blonde woman, a red head named amber and a little Asian girl who couldn't stop talking about her previous employment at LensCrafters. Amber was very rude, had a nasty attitude and was unwilling to offer assistance when we were not satisfied with our sons spectacles. Her exact words were "I'm not dealing with this" and she walked off. Very rude, will never return and will never recommend.
Do not use their optometrist either. When he gave me a poor prescription and I complained that I was unsatisfied he told me that my eye floaters were causing him to not be able to prescribe an accurate prescription and that because of them no doctor would ever be able to correct the vision in my left eye to 20/20. Seriously? Went to an ophthalmologist at the eyecare center and now have a PERFECT prescription, the ophthalmologist was dumbfounded by Dr.Marcums evaluation.
Don't waste your time and money, if you MUST have glasses same day then spend the extra few dollars and utilize LensCrafters or Alaska eye center.