In mybookHealth Collection (edit)
Added to your health collection.
Removed From mybook!

We took this business out of your health collection.

Eyemart Express

Add to mybook

This listing has been
added to mybook.

This listing has been
removed from mybook.

Business Details

26

years

in Business

Hours:

Regular Hours

Sponsored Links
Payment method:
master card, visa
Neighborhoods:
Independence Park, Abbott Loop
AKA:

Eyemart Express LLC

Category:
Eyeglasses
Other Information:

Price Range : Below Average

Specialties: Frames

More »

Less »

Reviews

Review this business:
Click to Rate
Share Review

Like this review? Share it on your social network to get the word out!

08/08/2015

Overall

Great staff, especially Tara and Holley. I have had two visits there this summer, one of them waiting a bit for service, but their staff is so customer oriented and efficient that it was "no worries". Very pleased with the selection, price and almost immediate delivery. But mostly, I appreciate a super efficient, friendly, competent staff .

11/05/2013

Overall

The staff is friendly, and they had my glasses made in only an hour! What would have cost me $300-$400 elsewhere, I got at Eyemart for about $100. I wish that I'd known about them sooner! At first I thought with a name like "EyeMart" they are probably inexpensive because their product is cheap, but I found out that its because they have their own lab there. My glasses are holding up great and I can go in anytime for free adjustments and cleanings.

10/09/2013

Overall
Imaginary policies, zero transparency

I had a pair of glasses made and was told the lenses were covered with one year of scratch protection. I went in before my lense protection was to expire and was told I can't have them remade because my prescription expired a few days before I came in. I wanted my exact lenses remade as they were and was told that I cannot have them remade until I get another prescription written. I asked to see this written somewhere in documentation. The dumbfounded staff could not produce any company policies or brochures with the rules. After demanding to see it written somewhere the girl helping me called her manager because the lens tech in the back "didn't want to get involved" she told her coworker in front of me. The person on the phone, I assume a manager, told her it's "state law." I would love to see this written in state law, as I assume this is another fabricated loophole to get out of accountability for their one year policy. Unless I'm getting a new pair of glasses, there is no reason why I should have to get another prescription for the same pair of glasses. Complete waste of money, rude and ignorant employees. Do not trust Eye Mart. They WILL take your money and run.

04/16/2013

Overall

As far as the optical shop goes, the frames seem to be of good quality, however the customer service needs some SERIOUS work. When we were there there was a tall blonde woman, a red head named amber and a little Asian girl who couldn't stop talking about her previous employment at LensCrafters. Amber was very rude, had a nasty attitude and was unwilling to offer assistance when we were not satisfied with our sons spectacles. Her exact words were "I'm not dealing with this" and she walked off. Very rude, will never return and will never recommend.



Do not use their optometrist either. When he gave me a poor prescription and I complained that I was unsatisfied he told me that my eye floaters were causing him to not be able to prescribe an accurate prescription and that because of them no doctor would ever be able to correct the vision in my left eye to 20/20. Seriously? Went to an ophthalmologist at the eyecare center and now have a PERFECT prescription, the ophthalmologist was dumbfounded by Dr.Marcums evaluation.



Don't waste your time and money, if you MUST have glasses same day then spend the extra few dollars and utilize LensCrafters or Alaska eye center.

Sponsored Links
Map & Directions
People Also Viewed
Send to Phone
Eyemart Express

2011 Abbott RdAnchorageAK 99507

(907) 336-4000

Send this business listing as a text message to a mobile phone.

Cancel

Your text message was sent.

To opt out at anytime, send the word STOP to YP411.

To get a help message, send the word HELP to YP411.

There was an error sending your text.

Please try again.

Terms: The recipient of this text message may incur charges depending on their wireless carrier. Not all carriers are currently supported.

E-Mail
Message Business

What would you like to know?

Cancel

Sorry!

We were unable to send your message. Please try again later.

Add a Photo
Eyemart Express

2011 Abbott RdAnchorageAK 99507

(907) 336-4000

  • Photos should be in .gif, .jpg, or .png format
  • Photos should represent this business (ex. storefront, interior, services/amenities offered, etc.)
  • Photos must not be of an objectionable nature (offensive, profane, pornographic, obscene, etc.)
  • All photos submitted are subjected to YP Terms of Service
Add a New Collection
Oops! There was a problem saving the new custom collection.
Please try again.
Collection Name cannot be empty
Upload a Photo
(optional)

Remaining Characters: 100

Remaining Characters: 500

Cancel
Save
We just redesigned yp.com! Do you like it?
× Not a Fan

× Thank You!

Feedback