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Credit Union 1

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Business Details


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General Info:
The Credit Union 1, also known as CU1, is a nonprofit organization that offers a range of financial services and products. Established in 1952, it provides a range of savings and checking accounts. The union offers auto and real estate loans, as well as several mortgage options. The Credit Union 1 also provides certificates of deposit and individual retirement accounts. The union offers a line of insurance coverage plans. It participates in various community events and programs. The union provides direct deposit and online banking services. It maintains more than 10 branches in Alaska. The Credit Union 1 has over 55,500 members.
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The worst banking experience possible. I basically feel like I was robbed of my time in money. I would not wish the stress of dealing with them on anyone. If you have an account with them already, close it immediately and open an account with Alaska USA.

Sincerely, a former customer who was taken advantage of.



I wish I had never gone to cu1 for anything. poor customer service, long lines, no help over the phone or online, customer service tells you one thing then the other tells you another thing, repeated mistakes. I will never recommend them to anyone.



This bank has the slowest lines! Customer service is poor, and they don't have a branch in the valley. My biggest complaint is the slow service though. Just making a simple deposit takes an hour. Been banking here for over 20 years, and it's time to make a change. Currently I am in the drive through, I'm 4 cars back and haven't even moved in 20 minutes! Inside isn't any better either. Terrible bank, look elsewhere unless you like waiting in lines.



WORSE CUSTOMER SERVICE - I currently have an auto loan with Credit Union One. I called due to an error on this loan. Insurance was purchased on my behalf even when we had it fully insured. I spoke with Lynn (who stated she was the manager at the Abbott location & the head of that department) she had her own agenda, was ill informed when any question was posed to her, and kept repeatedly interrupting me. She continued to be argumentative, even calling (basically to harass) me the next day with no credible information. I cannot believe Credit Union One employs someone of this nature. Lynn's calls need to be recorded to illustrate her unprofessional manner.

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Credit Union 1

4020 Debarr RdAnchorageAK 99508

(907) 339-9485

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Credit Union 1

4020 Debarr RdAnchorageAK 99508

(907) 339-9485

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