This is an unprofessional and just generally unpleasant company to deal with. I was hoping since Gordon was gone it would get better; this is not the case. -2 weeks without hot water in a 4plex -Incorrect application of payments and would not refund late fees due to their own errors -Was told i couldn't pay with a credit card over the phone so I drove there to be told I could have - Was called a liar when a complain... view moreLike this review?Yes|Flag Abuse
Bonanza RealtyAdd to mybook
DO NOT USE THIS BUSINESS!!!!
Horrible business ethics. Refuse to return phone calls, do not process payments in a timely manner, They have flat out LIED repeatedly to me, my realtor, the homeowners association, and I am now LOSING MONEY on my home that was scheduled to close because they let the AHFC approval lapse.
DO NOT USE!!!!!!!!!
This is a great property management company. We have had Bonanza Realty managing our condo association since it was built. About a year ago the ownership changed hands and it is only getting better. They are totally on top of our financial, maintenance and other needs for the association.
I would strongly recommend them to any association that needs management.
Needed to a Association Questionnaire filled out by a manager, received very little costumer care or feeling of importance from the front desk, and then when I finally was able to get a hold of a manager i was met with a condescending and rude tone. Unbelievable. I DO NOT RECOMMEND ANYTHING TO DO WITH THIS BADDLY MANAGED COMPANY.Like this review?Yes|Flag Abuse
I am a resident of a neighborhood assoc since 1994 that is managed by Bonanza. I have 4 experiences with them...every one has been negative. I also found out that in each of the situations, other residents were and continue to be treated differently. The last experience was waiting 23 days for a paint color denial when other residents have been waiting a week with some residents not even asking before painting. When ... view moreLike this review?Yes|Flag Abuse
I’m not impressed with Bonanza Property Management at all. I wrote them a letter instructing them of how to communicate with me while I was deployed for a year. Not once did they follow the instructing of contacting me via email. I only found out about issues with a renter after I called their office. Items I had requested repairs on took nearly 18 months before they ever came out to have a look at, requests to i... view moreLike this review?Yes|Flag Abuse
I have had negative experiences with both their billing practices and their handling of maintnenance issues. Working in the construction industry in Alaska and having an accounting degree I have experience with both of these areas. I was extremely dissapointed with their level of service and professionalism.Like this review?Yes|Flag Abuse
Our condo association went through several management companies before we interviewed & contracted with Bonanza Realty. They've been responsive to our needs and helped us tremendously in managing our maintenance issues and special requests we made for accounting and budgeting. Don't know why the other reviewer had such a negative attitude. Everyone makes mistakes, and Bonanza has always taken responsiblity for... view moreLike this review?Yes|Flag Abuse