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Alaska Yellow Dispatch

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Business Details



in Business


Regular Hours

Extra Phones:

Phone: (907) 222-2222

Phone: (907) 222-2200

Primary Phone: (907) 222-2200

Primary Phone: (907) 222-2222

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Taku - Campbell

Alaska Yellow Cab

Taxis, Airport Transportation

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Alaska Yellow Cab operators have the worse customer service ever. They are very rude.

With not many options here in Anchorage, they abuse.and treat the people horrible.

The 98% of the taxi drivers with this company are awful too... I work in an industry where I have to call them all the time and they even fight in front of the customers. They don't have respect for the people and if you call the operator to complain about the driver's attitude, they are worse. They yell at you like the drivers. They don't deserve even a half star



I wouldn't even give them 1 star. I was driving home from work when one of their cabs tailgated me even though I was going over the speed limit. He finally gave up on bullying me, so he swerved into the next lane and side-swiped another car. When I called the company to let them know, they said "sorry, we don't directly address driver behavior because the taxi's are privately owned vehicles"

The woman then suggested I call the police, but since I had no plate number and cabs are obviously similar in appearance... well.. you do the math. Stay away.


it's why they are afraid of uber

Called over estimated their arivel time by an order or magnitude. No concern when I called to cancel. Its the monopoly they have that allows then to provide such service.


NASTY Service

I will never call yellow cab for a cab again . It sucks that their phone number is so easy to remember because even after I promised myself to never call them I was in a situation where I needed a cab fast and didn't have time to try to find the number for checker cab. Last year around Christmas I had gotten a ride from yellow cab the fee was $11.50 I had a card that I was sure had $12 on it but when the driver ran the card it was declining. So I suggested that I would ask my friend whose house I got a ride too and see if she could help out with a couple bucks and the cab driver insisted in not letting me out of his sight standing right next to me as I tried pleading for any kind of money after being rejected I told the cab driver that I was certain I had enough money on the card and to call the balance on it. By this point he was so angry with me he starting yelling and cursing at me saying that "you think I'm nig**** ! You try and f*** me !" I was scared at this point and he then grabbed my purse out of my clenching fists and said "I keep this till you pay ! " I called dispatch to retrieve my purse and since It didn't cross my mind to look at the cab number they made it sound like I was dumb for not getting it plus apparently the cab drivers own their cab vehicles and even take them home with them . Yellow cab is disgustingly rude and I wish I could put them out of business.


Terrible All Around

I had anchorage yellow cab pick me up from a hospital in anchorage after my 3 year old had surgery. The driver was rude from the start. Upon arrival at our destination I was informed that he could not take a card (the yellow cab website advertises in several places that they take all major credit cards) so I told him I would try the ATM. After that didn't work I made several suggestions like calling the company to pay over the phone all of which he said no or I don't have time for this and kept insisting I get back in the cab to go to a bank (which would have cost me more money of course) to get him cash. When I informed him that the bank was closed and I only had a credit card, not an ATM card he finally said "ok I can take your card." Why he could magically take my card after all cash options were exhausted is beyond me. Through all of this my post surgery three year old was standing in the snow watching his mother, near tears, being needlessly harassed by the driver. When I called the company I was told by the extremely rude dispatcher that they had no record of me being in the cab right before she hung up on me mid-sentence. I will absolutely never get in an anchorage yellow cab again. If rather walk a mile over hot coals.


Just about the worst customer ...

Just about the worst customer service experience I've ever had. The dispatcher had a short temper when I couldn't understand what she was saying and promptly hung up on me.


I had a terrible experience wi...

I had a terrible experience with AK Yellowcab dispatch and customer service. They do not value a positive customer experience. Beware of AK Yellow Cab!


It was a HORRIBLE experiance with this cab company... my husband waited 3 and half hours for a cab with them he called about six time asking if they were coming and each time it they said in twenty mins or so end up being 3 hours....

I am NEVER using them again!!!!

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Alaska Yellow Dispatch

6707 Greenwood StAnchorageAK 99518

(907) 562-6805

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Alaska Yellow Dispatch

6707 Greenwood StAnchorageAK 99518

(907) 562-6805

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