Posted: a month ago
Beware! lots of claims they don't back up. Started with in-home sales process and uncertainty about what we paid for. Seemed like bait and switch and/or the "designer" didn't understand what he was selling. Contract has little itemization' no way to know what you are paying for. No show on the day of our scheduled install, checked the website, they rescheduled us without calling. They came on a Saturday and the continued the following week. installer showed up with helper one day, lost his helper the next, found other helpers, showed up late or not at all. All this while watching a poor quality installation. The lack of craftsmanship was alarming. Screws through front of cabinet door, doors misaligned, curvy edges, poorly glued facing, moulding that didn't meet - and we have a relatively simple cabinet design. Complaints to the project manager, they sent someone out 2 weeks ago, scheduled us for repair/completion but call night before saying they are moving our window.