I needed some suits, pants, and shirts taken in. Its been a year and I still don't have them. Yes, I have one suit that isn't right, and several shirts, but as for the rest, its not done. I have gone in several times only to learn things weren't done, due to health, or travel. I tried to set up an appointment several times that I could come in, try things on, and see where things where but she just wanted me to take them home, try them on, and go from there. I was concerned if I took them home, and then took them back it would take even longer.
I also stopped by, emailed, etc., on a regular occasion and I keep getting excuses.
Oh, and the most frustrating thing is I took them in for the owner to do, and then I learned she sub contracts them out, so I have no idea who is doing the work.
I paid for everything up front. So not only has she had my clothes, but my money all this time.
I wish my experience was better, this isn't the review I wanted to write.