I called in a refill already in their system but in a different town @ 9:39 am but when I went to get it at 5:25 pm, it wasn't ready! I was told they were working on it and to have a seat. At 6:10 I went back up there and was told they were printing a label. I left angry without my Rx! The manager finally waived my copay but I had to make a second trip! They never did apologize or even tell me to have a good day! Use Cvs, Walmart or United! Stay away from here if you want Rx filled in a reasonable amount of time!