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Best Buy

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Business Details

50

years

in Business

Hours:

Regular Hours

General Info:
With corporate headquarters located in Richfield, Minn., Best Buy is a leading specialty retailer of consumer electronics in the United States and Canada. The company started operations as a retail store in 1966 and was called Sound of Music. It changed its name to Best Buy in 1983. Best Buy s range of products includes digital and video cameras, computers, computer software, video games, music systems, DVDs and mobile phones. The company offers products of various brands that include Sony, Toshiba, Apple, Philips and Hewlett-Packard. It also offers home appliances, including washing machines, dryers, dishwashers, microwaves and refrigerators. Best Buy provides various shipping and delivery options. The company operates more than 700 stores and maintains a location in Amarillo, Texas.
Extra Phones:

Phone: (806) 356-0963

TollFree: (877) 211-9810

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Brands:
Acer, Alpha, Alpine, Amp'd Mobile, Apple, Asus, Ati, Best Case, Blackberry, Blackbird, Bluelife, Bose, Boston Acoustics, Bush, Canon, Case Logic, Casio, Cingular, Cobra, Compaq Presario, Creative Labs, Dialogue, Digimax, Digital Blue, Digiwalker, Dirt Devil, Discovery, Disney, Durabook, Dynex, Eavinu, Electrolux, Emachines, Energizer, Epson, Etrex, Eureka, Everex, Fellowes, Firefly Mobile, Flybook, Forerunner, Freepulse, Fuji, Fusic, Garmin, Gateway, Gn Netcom, Hannspree, Hasbrolava, Hewlett Packard, Hoover, Hp, Hunter, Imac, Init, Insignia Sport, Intel, Ipod Shuffle, Jabra, Japanese Victor Corporation, Jbl, Just Wi, Klipsch, Macintosh, apple, at&t, ipad, iphone, refrigerators, samsung, sprint, verizon
Payment method:
amex, discover, master card, visa, all major credit cards
Categories:
Major Appliances, Consumer Electronics, Computer & Equipment Dealers, Cellular Telephone Equipment & Supplies, Automobile Radios & Stereo Systems, Television & Radio Stores, Home Theater Systems, Office Equipment & Supplies, Computer Printers & Supplies
Other Information:

Parking: Lot, Private

Bike Parking: No

Wheelchair Accessible: Yes

Price Range : Average

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Posted: 12/31/2015

Overall

I just left your store in Amarillo TX I was looking looking for an Otter box cover for my mobile phone. I saw 6 or 7 employees in that area only 2 were helping customer's the others were visiting after going from shelf to shelf, purposely, looking puzzled no one offered to help. At that point I went to where 3 were visiting stood about 4 feet away and stared till one tore himself away to tell me you don't carry any covers for LG Vista phones. You can bet I will tell several people that I wasted 15 minutes of my life in your store being ignored.

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Posted: 7/23/2010

Overall
Good Customer Service!

Wow. I had to exchange something I bought online. I was dreading going into the store, so I put it off about a week and a half. To my surprise, the transaction was handled very well. The girl at customer service was so nice. She had kind of a super hero hairstyle, with a blonde streak in front. She was so nice to me. On top of that, she actually knew what she was doing.

I'm telling you, the art of customer service is a dying one. Many of my friends will just eat the cost of a purchase rather than going in to deal with some horrible person at the customer service counter. I've been talking up my Best Buy customer service experience to everyone I know. Maybe they should offer to customer service training to the other businesses in town. I could suggest a list. *grins*

Because of this experience, Best Buy will be my first shopping choice. They're doing it right, and I appreciate it so very much.

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Best Buy

101 Westgate PkwyAmarilloTX 79121

(806) 356-0284

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Best Buy

101 Westgate PkwyAmarilloTX 79121

(806) 356-0284

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