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6060 Atlanta HwyAlpharetta, GA 30004
From Business: Gerber Collision & Glass provides collision auto body repair and auto glass services backed by a Lifetime Guarantee for as long as you own your vehicle. Contact us …
Great apps and resources that can help make you the master of headache-free pickups and dropoffs.
Get ready for back to school while you have the time to do it. From shopping and haircuts to dentists and auto repairs.
If you see your airbag light on, there could be an issue that prevents the bags from deploying. Find out what's wrong with your ve…
"HANDS DOWN to Chris, Director of Operations and his team!!! My story began when I took my car to Roswell Maaco to have the hood repainted. Needless to say, the paint job was terrible and the hood did not close completely after opening it up. I knew something was desperately wrong with the hood altogether. I called a close family member of mine and told him of my concern. He told me about Chris at Classic Collision who had recently refurbished his vehicle and had me meet him there for Chris to take a look at it. When Chris saw the hood of my car, that's when I first learned the term ""aftermarket."" In laymen's terms, ""aftermarket"" means a part manufactured by a company other than the original manufacturer...a counterfeit. Chris said to leave the car with him and he assured me I would have nothing to worry about, that he'd take care of everything. I cannot tell you how relieved I was to know my car was in the hands of someone who was trustworthy. When I picked up my car a few days later, it looked like a brand new car! Needless to say, I have recommended Classic Collision of Alpharetta to everyone I share my story with. Thank you Chris and your team for taking excellent care of my car and most of all, giving me peace of mind!!!"
I almost wanted to cry when I heard that my Mazda 3 was hit from behind. Not only because it was in near-mint condition but also because I've had to deal with insurance-based repairs in the past. We have Geico, but the person at fault had State Farm. Because I am new to the state, I wanted to get the repairs done through the Mazda Dealership (Rick Case). They don't have a in house body shop so they sent out the work to Classic Collision in Alpharetta. The gentleman that was working on our case was Jeff Boyd. I cannot believe how quick and painless he made the entire process! The vehicle had been there just over a week and Jeff from CC contacted me almost every other day to give a heads up on what was going on. The facility was not typical of a body shop (metal chairs surrounding a 13" TV with year old magazines and a coffee machine). The lobby reminds me more of a doctor's office. We sat for about 5 minutes while our vehicle was getting cleaned and waxed. The staff was very attentive.
My experience with Classic Collision is the best thing that came out of a pretty bad day -- my car stopped a police chase. The guys were very friendly and did a great job explaining to me what was wrong with my car and what it would need (and trust me... I needed the explanation!). I was told by my insurance company to expect a two-week wait. When I got my car back four days later, it was almost as good as new. The next day, though, after driving to the pet store, my car wouldn't start. I called at 4 p.m. on a FRIDAY to ask him if it could be related to the car accident. He said he didn't think so, but would take care of it. And he did. My battery was dead. Simple as that.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.