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Pet Connection

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Business Details

29

years

in Business

Hours:

Regular Hours

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Services/Products:
  • Phone Equipment
Categories:
Pet Grooming, Pet Stores

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Reviews

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02/19/2016

Overall

DO NOT GO HERE! I walked in one day for some good reptile food, i went over to look at the animals, and they are being tortured. I have seen starved geckos, terminally ill puppies. If you like this place, you are blinded by lying, animal haters!!!

07/14/2014

Overall

A friend of mine rescued three puppies from this place over the weekend. She told us that each puppy was covered in gnats and fleas, and were laying on a cold concrete floor with no access to food or water. We took one of the pups and this morning, turns out he has worms. We're taking him back to the vet today and here's hoping he has no further issues. My friend vetted him once and had him wormed for what the shot record (that this place provided) said was for the third time. I'm now assuming my friend was the first to get any of the worming done. This place sounds like a puppy mill and needs to be shut down immediately. I'm already contacting the Louisville and Alliance police departments, as well as PETA, the Better Business Bureau, and the Humane Society. The owners should be ashamed. I'm only giving it one star because the site says that I have to rate it to save it. But they get 0 stars in reality.

06/04/2014

Overall
Horrible people

I traded a leopard gecko and a skink and 20 bucks for a baby svannah monitor. When i got home i realised thet it looked like crap and it was probably sick. I took it back 2 days later and asked to exchange it for an animal that cost 60 bucks and they said i cant do that. They said they can take off 20 bucks of the 60 for a lizard i paid 50 for 2 days ago.

Overall
Love

My mom uesed to work there and now we get EVERTHING have off it is awesom there was a bull terrier there that had red mange and nobudy wanted to look at it so people have been telling them to put it were nobudy can see him so the boss ask my mom if she would take care of him and my mom said yes well it was a 1,600 and we got it for free and I also been looking for a chinchilla that doesn't bite and there was one but they sold it����

Overall
Liars

They lie about a free vet visit. Be prepared to pay for it. My husband called them to discuss this after we found out the visit was not free and the women was rude and hung up a him like a baby. The conditions in there are not well. Customer service is awful.. Bad business all around. Buyer beware

07/20/2009

Overall
Rude and Dishonest

I bought a puppy last week from this company and have now discovered that I was lied to multiple times. I expressed consern that the puppy I was intrested in seemed a little sick, at that point I was told I had nothing to worry about because purchase included a free health check and that if anything was wrong with the puppy I could bring it back for an exchange or refund.



1. There is no free check I am out approx. $50 just to verify that the puppy is healthy

2. The paperwork states that the puppy is 8wk and 5days old.... the original "birthday" is whited out and under I can see a date suggesting that the puppy is several weeks younger.

3. When I called with my consern about being told there was a free health check I was told that I must have misheard or misunderstood.... Since when has it been assumed that a teenager could never make a mistake? Because I was talked to an treated as if I must be mad to think that this teenage boy could have made such a mistake that obviously I must have been the one making a mistake because heaven forbid a teenager would never ever make a mistake like that.



I would not recomment this company to anyone and should you deal with them please get anything verbal in writing because they will deny everything not on paper.

01/28/2009

Overall
graet store

I HAVE BEEN GOING TO THIS STORE OVER 5 YEARS NOW I HAVE BOUGHT ALMOST EVERY ANIMAL I OWN THERE AND THATS ALOT!! THEY ARE ALWAYS VERY HELPFUL A++++++

06/28/2008

Overall
A good experience!

I'm not about the above review, but I have had nothing but praise for the staff at Pet Connection. They have gone out of their way when ever I have been there to offer great customer service. I give the owners 5 stars for customer satisfaction!

06/28/2008

Overall
POOR CUSTOMER SERVICE!!!

Please don't expect to have a good expierence at this store! The owner is the rudest person I have ever met! He needs to go back to bussiness school and catch up on his customer service!

mandibees

06/17/2008

Provided by Citysearch - 
Overall
Puppy Mill & Back Yard Breeder Alert!!!!

Not a good experience. The place smells pretty bad.
The puppies are ALL purebred and all different kinds of purebreds, which leaves anyone to believe that they are from backyard breeders or puppy mills. When you ask about where the pups come from, the teenagers who run the store state they are brought in from people who don't want them. That is strange! All owners of PUREBRED puppies do not want their puppy?

You also cannot hold a puppy or kitten without being asked if you are going to buy one or are thinking of about buying one! Please think twice about buying animals from this place.

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Pet Connection

1441 W State StAllianceOH 44601

(330) 823-7387

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Pet Connection

1441 W State StAllianceOH 44601

(330) 823-7387

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