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Richard Kroll Total Image

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Business Details

51

years

in Business

BBB Rating:
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours:

Regular Hours

Extra Phones:

Toll Free: (866) 928-4696

TollFree: (866) 928-4696

Sponsored Links
Brands:
matrix
Payment method:
amex, master card, visa, cash, check, discover, all major credit cards
Location:
Rasberry Court Shopping Ctr
AKA:

Richard Kroll Total Image Salon

Richard Kroll Total Image Salon & Day Spa

Richard Kroll Total Image Sln

Categories:
Beauty Salons, Hair Supplies & Accessories, Hair Braiding, Cosmetologists, Day Spas, Hair Removal, Hair Replacement, Skin Care, Tanning Salons, Wigs & Hair Pieces, Barbers, Cosmetics & Perfumes, Nail Salons, Wedding Supplies & Services, Hair Stylists, Make-Up Artists
Other Information:

Parking: Lot

Wheelchair Accessible: Yes

Bike Parking: Yes

By Appointment Only: No

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Reviews

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12/03/2013

Overall
Quality, caring and curteous

I have been with Richard Kroll since 1998. I was a chemo survivor with no hair growth after and he provived me with the best system out there. I continue to bepe a client there with the most up to date hair systems available. They all work hard to keep me happy, which isn't always an easy thing but are verysympathetic to my situation ans strive to make this part of my life easier. And for this, I than you Richard, Nettie, and everyone involved.

11/27/2012

Overall
I have gotten 2 hair cuts from...

I have gotten 2 hair cuts from this salon. Once 10 years ago and once this past weekend. Both times were the two WORST hair cuts of my life. I went in for a slight trim and wound up with a Carol Brady hair cut (BOTH TIMES!). Short bob layers and then long thin layers. This hair cut was Never in style. When I left the salon, I was hoping the hideousness was just due to the strangest blow drying technique I have ever seen. It has been several days now and people keep asking me what happened to my hair. I am curious too, but I get too upset thinking about it!

04/28/2010

Provided by Citysearch - 
Overall
GREAT Place~

I've been coming to RKTI since 1991 and I've never had bad service. Everyone is so friendly and knowledgeable. Many of his staff have been there a LONG time. Richard himself, takes a hands-on approach to everything there to make sure it's top-notch. Seating area is comfortable with good magazines, but I've never had to wait long enough to really read anything. The salon is very clean, quiet and professional. They have a great selection of products, but have NEVER forced a sale on me. I would highly recommend RKTI to anybody!

08/16/2009

Provided by Citysearch - 
Overall
Not a very good place

Hair cut was good, but would NEVERr go back due to the fact that I had to STAND while waiting for sylist. There are like 2 teeny tiny couches to wait, which one was full and one had 1 rude ignorant you know what who would not move her you know what or her handbag to let me or my daughter sit. Not a happy camper, for such a hotty totty place, should have more sitting area for their clients. I felt the receptionist should have been more aware of this and made sure I had a place to sit, had to stand for about 15minutes..........ridiculous

02/15/2008

Provided by Citysearch - 
Overall
Best service , wonderfully talented staff , very professional

From the minute I walked in till the moment I left the staff was friendly and professional. Richard personally takes responsibility for his salon and staff. He is very talented and works closely with all his staff to make sure your visit is all you expect.
I would recommend this salon to anyone looking for professional hair care with a staff that listens to what you want and makes sure your comfortable at all times. I felt like I was in a salon back in Atlanta or NY.

05/24/2007

Provided by Citysearch - 
Overall
""Best massage anywhere""

I highly enjoyed my massage at Richard Kroll T.I. a few months ago with their therapist Kerry. I travel often and have had many massage therapists in my years but this one was the absolute best in tune, theraputic massage I have ever recieved... Someone told me she moved to Sensational. Is this true? Sad to say but this is too far for me.... Very neat salon, friendly staff, I'd recommend.

03/10/2007

Provided by Citysearch - 
Overall
Relaxing Atmosphere

I went to RKTI to have a massage at the last minute. I do get frequent massages because I travel often for my job. I got an appointment the day of and was taken back at the quality of service I received being a new client. I felt as if I was a client for years. So friendly, everyone. I was greeted at the door by a friendly receptionist who introduced me to my massage therapist Kerry. She was very clean and well kept. She performed the Swedish Massage and I have to say she put me to sleep it was so wonderful. I recently moved my family to the Lehigh Valley and this is definetly one of the businesses I put on my speed dial. I am looking forward to taking my daughters there for their first manicure and pedicure as well.
This review was to let everyone and anyone know who loves a massage or never had one and is nervous, go and relax. It is the best atmosphere you could ask for and a very professional staff.
Thank You Richard Kroll for making me feel at ease!

10/29/2006

Provided by Citysearch - 
Overall
hair stylist

OUTSTANDING!! Excellent service, and wonderful style. Was my wedding day and Richard himself did my hair and it was outstanding, very elegant, and priced right. Well worth it, would definately go there again for a formal event hairstyle. Professional and friendly. Highly recommended.

09/27/2006

Provided by Citysearch - 
Overall
Very Poor Service! Would not recommend to anyone!

Very ignorant and unprofessional! Did not listen to what I was looking for - Rude and insulting! There are many other quality salons in the Lehigh Valley area - Do not waste your time and your money!

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Richard Kroll Total Image

1980 Catasauqua RdAllentownPA 18109

(610) 266-1177

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