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Penn Auto Group

(2 Reviews)

1211 Hanover Ave, Allentown, PA 18109

(610) 674-4000

CLOSED NOW
Today: 9:00 am - 7:00 pm
Tomorrow: 9:00 am - 5:00 pm
12
YEARS
IN BUSINESS
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

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Hours

Regular Hours

Extra Phones

Phone: (484) 221-9254

Brands
buick, chevrolet, chrysler, cobalt, dodge, ford, hhr, honda, jeep, nissan, ram
Payment method
discover, amex, visa, all major credit cards, mastercard
Neighborhoods
Eastside, East Allentown
AKA

Penn Auto Towing Llc

Penn Auto Towing

Penn Auto Group LLC

Penn Automobile Group LLC

Penn Automobile Group

Category
Used Car Dealers
Other Information

Parking: Lot, Free

Wheelchair Accessible: Yes

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Reviews (2)

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07/07/2016

Overall
Expertise
Professionalism
Selection

After explaining types of repairing needed, the costumer service told us to drop the car for 2 days. The lady told us the car will be ready in 2 days. When we arrived to the place, she said that they are not able to fix everything during these two days since they are really busy. The lady told us they are able to fix only few things during these two days. It already became a waste of money since we rented a car for two days.. but we decided to give it a chance and at least fix some things since we already rented the car for these two days. When we came back after few days, our car was staying exactly in the same spot and NOBODY EVEN LOOKED AT IT. We asked the costumer service why they did not start repairing. The costumer service told us that they did not have time and FORGOT TO CALL US ABOUT THIS. We spent some time trying to explain the upper management that we need to be reimbursed for our car renting. They even did not want to hear about this. Beware!

05/02/2016

Overall

Sergey was very professional and did his best to meet my needs as a customer...had a straightforward, no-nonsense approach to buying which was a refreshing change from the average pushy salesperson. Would recommend!

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