This guy, Todd, is a scam. I set up services for my Aunt in Good Sheppard Rehab, had all the witnesses show up, and he showed up without paperwork. He did not inform me that I needed any paperwork, and was nasty to me on the phone. Then he walked out of the room, and left my family, who gave up their time, standing there wondering what the heck was going on. Unproffessional, and useless.