A 1 Towing Service Ross Body & Frame
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- General Info:
- A family owned and operated towing company that has been offering quality tow truck services with friendly, professional 24-hour service. Our large fleet of tow trucks make it possible for us to get to the customer rapidly. Our flat beds, wheel lifts and medium & heavy duty trucks can tow moving trucks, box trucks, cars, motorcycles, tractor trailers, buses, RV's and even other tow trucks. We look forward to proving to you that our professionalism, friendly team and the desire to go the extra mile is our word.
I called for an estimate for towing our 72 trans am to the transmission shop - I was told $65. When I called to schedule the towing, I was told there was an additional $20 fee to pull it out of the garage, and $33 if extended ramps needed to be used for a total of $118!!. The tow truck backed up to the garage - just as close as if it had been on the street - and loaded the car. No extra ramps were needed.
Once at the transmission shop, I was told the bill was $118. I said, no extra ramps were needed, so why isn't it $33 less? The driver suggested I call the office, which I did. The woman told me that this was the standard rate for "older cars" since "extra care has to be taken.".: WHAT?????
So, does that mean the same kind of care isn't taken for "newer" cars????
I will NEVER use them again - it is a total RIPOFF!!!
There was a bit of a mixup with the address where my car was being towed that increased the mileage. They did not even try to change the quoted price on me, and simply accepted that the mistake was on their end, honoring the original quote, but taking the car to the desired destination.