I plan on taking advantage of the weekend special rates for at least 3 times a month until January 2015. I went to pick up a vehicle on 9/26 and I was given a different price then what I agreed too when I placed the reservation. I asked why, and Hector told me that he included in Enterprise's insurance without asking me if I wanted it. The price was a $60 difference and I did not appreciate him added this on without my consent. If I did not inquire about the rate, I would have been charged more. Then when we went to inspect the vehicle, Hector told me there was a half a tank of gas in the car, when I drove the car away, I noticed that there was a quarter tank of gas. I called and told him what was in the gas tank and he changed it, but seemed annoyed that I caught him twice trying to over charge me. With this experience, I plan on using the Enterprise location on Airport road for now on.
I have been a customer of Mike for many years and just wanted to express the great experiences I have encountered. My rental cars have always ran exceptionally well. That; paired with the very helpful and friendly staff, will keep me coming back. I would recommend "Almost new rent a car" to anyone looking for a reliable vehicle without the hastle of typical competitors. Cheryl and Ed
I wish you guys had a way to pay our monthly bills on-line. Do you??? If so please send me some information; Jason.Brown@brookshealth.org I would like to pay you guys on time, but my job doesn't make it easy to get to the store to get money orders in a timely fashion. Please help if you can. Owner of unit 6001.