Benz Elite Automotive
4556 Eisenhower Ave, Alexandria, VA 22304
Mercedes-Benz Certified Master Technicians
Benz Elite Inc
Benz Elite Automotive - German Automobile Experts
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09/29/2010Provided by Citysearch -
Time and time again these guys get it right!!! Just left the dealership for the third time to fix a squeaking noise from the rear of my BMW. Took my car to Benz Elite, they not only fix the noise from the rear in five minutes, but gave me a plan to get three other problems fixed over the next couple of weeks and weren't pushy about it. Did I mention the estimate was 1/2 the price the dealership quoted. Lets just say they have a customer for life!!!!
The owners are very polite and courteous. They are more than willing to take the time to explain what is wrong with your vehicle what parts you will need and based on their experience with the particular problem very reliable recommendations. In my opinion the prices that you are quoted are upfront and the best you’re going to find. I wouldn’t recommend any other facility in NOVA period.
Go to Benz Elite!!! They offer more personalized service in comparison to other places I have taken my Benz to for service. You feel the personal service and genuine care about your business that is lacking in other places. They have won me over as a new customer! The thing that makes them unique is when i had to rearrange my drop off and pick-up time over and over again....they worked around my schedule to accommodate me.
Benz Elite is an extremely professional, proficient and considerate organization. Emile treated my older Mercedes with the care that he would lavish on a brand new S-Class and worked hard to correctly diagnose and repair the issue, rather than throw parts at the car. I found dealing with Benz Elite to be a pleasure, as they were very responsive and willing to explain the repairs needed. Benz Elite is the perfect place to take your new or classic Mercedes. I will surely be a return customer.
I am from North Carolina and I was in Northern Virginia for an interview in July when my car ('94 Mercedes C220) developed a very strong vibration. I contacted Benz Elite and they were able to see my car the same day. When I brought my car in they immediately began diagnosing the problem. After driving the car twice to feel the vibration, they put my car on the lift and found that my front and rear flex disks needed to be replaced. They even brought me into the shop to show me what was causing the problem. Within 2 hours my car was repaired and I was back on the road. I was very impressed with the professionalism of everyone at Benz Elite and the quality of the work they did. I will be moving to the area soon and I know that whenever my car is in need of service I will come to Benz Elite. I highly recommend Benz Elite to all Mercedes, BMW and Porsche owners.
As a BMW and a Mercedes Benz owner, I rely on Benz Elite Automotive for maintenance, accessories, and repair. I like having dealer-worthy service at a more reasonable price - especially these days. I trust the technicians at Benz Elite to provide excellent work in a timely manner. Customer service is important to them and they always work hard to accommodate/work with customer needs. In my opinion, five adjectives to describe my dealings with Benz Elite Automotive: friendly, helpful, honest, experienced, and reasonably priced. What more can you ask for in luxury automotive service?