Melloy Nissan was a HUGE help to my boyfriend and me this past week. We stayed in LA all summer and figured we'd stop by ABQ on our way back to St. Louis (home!) where I have an important job interview. We were 20 minutes outside of Albuquerque when our 350z suddenly overheated and lost engine power. Completely unfamiliar with the area, we called AAA and asked that we get towed to the nearest Nissan dealership. Thank God it was Melloy! We ended up having to park the car in the street since they were closed for the night, so we dropped our keys in the drop box and prayed that our car could get looked at first thing in the morning. My boyfriend got called BEFORE 7:30am (the service dept's official opening time) and was told that our car would be their top priority. The staff was incredibly reassuring and told us they'd try to finish the radiator repair by the end of the day. Turns out, Melloy had to get parts from two separate stores yet still had the car ready to go by 5pm! Not only that, but we were able to get picked up from our hotel by an extremely courteous and friendly Melloy employee named Steve. The repairs definitely weren't cheap, but pretty comparable to anywhere else. Everyone was friendly and really understood that we were in a bind. Thanks to Melloy I'm getting to my interview on time tomorrow!
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If I were you, I will talk to Mark Chavez about buying a car. I already had a deal set up in California where I live. I was in town for one night on business, and I took two buses to get to this dealership just to see a certain color on Nissan Rogue. I had just swam laps, so I was in my gym suit, wet hair, plastic bag in my hand. I definitely didn't look like someone who was going to be buying a new Rogue, or any car for that matter. When Mark approached me, I told him, "Listen, I am only here to look at the color. I don't live here and I don't want to waste your time." He smiled and said "No problem, I don't have anything else to do right now." So we became kind of like friends and we started talking about the car. We checked out a lot of cars. He gave me the prices he could sell the cars for, and I knew his prices were excellent since I had done so much research on the vehicle. I ended up test driving the car to my hotel where our visit ended. Mark said he has sold a lot of cars. He is able to do that because he is a good person as well as a good salesman. If you want a car, do your research, have your questions ready and go see Mark.
When you get tired of the run around from the "big names" this is the place to go. Pep Boys, Discount and Midas all said my car needed an alingnment....ok got that done at Pep Boys but my tires were still wearing unevenly. Discount made it right by giving me a discount on my last purchase.I went back to Pep Boys because my car was still pulling to one side and their work was under warranty but I don't believe they even moved it from where I parked it...they stated that they had and that it was in alignment but my car continued to pull. I had enough and by a "true miracle" came by Browns Parts and Automotive where they explained to me that my car needed a Camber Kit and explained why...so no matter how many times my car would have been aligned it would have continued to pull causing the uneven tire wear. So when you get tired of being told that everything is ok, when you know it's not and want "knowledgeable" and "honest" work this is the place to go...