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Hours

Regular Hours

Extra Phones

Primary Phone: (505) 503-8084

Phone: (505) 503-8084

Payment method
check, visa, debit, discover, mastercard, amex
Neighborhood
Victory Hills
Categories
Art Galleries, Dealers & Consultants, Gift Shops
Other Information

Parking: Free, Private

Bike Parking: Yes

Wheelchair Accessible: Yes

Price Range : Average

By Appointment Only: Yes

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Reviews (14)

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01/24/2017

Overall
Ambiance
Expertise
Professionalism

Of the owners, Marie, raised her voice to me during instructional time when I needed help. I tried to discuss this with her (giving her a chance to apologize) but she just got more aggressive. She ended up yelling at me in my face. I then tried to talk to Patrick, the other owner, about it and he stood by her behavior.
After doing more research on this company, it's clear that she wasn't just having a bad day and the rude behavior seems to be the single most common complaint about this place.

11/09/2016

Overall
Ambiance
Expertise
Professionalism

Best pottery studio ever! This is a true teaching studio with the goal of turning you into a potter! Excellent teachers that are very knowledgeable and willing to share their knowledge for your benefit. They're Open 7 days a week enabling most anyone to go. They offer simple try it out classes to memberships that even allow 24 hour access. I've taken classes at several studios in town and this one in my opinion is the best. As far as a pottery studio goes, this one is VERY clean, but pottery is a messy art so one has to remember that. The owners are local artists and are eager to share their knowledge & expertise. Their studio also sells wares from other local artists so it's a great place to do some local gift shopping and support living, eating, & air breathing artists. I hope people give them a try!

08/06/2012

Overall
The customer service is great!...

The customer service is great!! The instructor is very helpful and informative! My wife and I go every couple of months and think it is great to do with friends!! We've made lots of little items to go around the house or to give away to family as gifts!! Can't wait to go back and we think it is a MUST DO in ABQ!!

02/14/2012

Provided by Citysearch - 
Overall
Most Unprofessional & Rude Customer Service EVER!

When I started asking questions to understand the process and materials to use, two workers/volunteers both told me that they didn't care and that I should just choose a shape. Really? WTF!? Unbelievably insane if you ask me. I have encountered rude people but this experience tops them all off. They were the most unprofessional, rude and awful people I have ever met!

I give them 1 star only because I can't give a negative.

Don't ever give this organization/company your hard earned money. B/C they don't care! They really don't!

01/22/2012

Overall
Watch out. This business is up...

Watch out. This business is up there in the worst customer service category - a general lack of caring about the customer and general feeling that they are doing you a favor. The pottery class itself was very enjoyable, but the experience in trying to schedule a class and actually get the pottery you made has been another story. I was supposed to get a call about picking up the pottery within 2 weeks - it's now been 7 weeks with no phone call at all. Evidently a big waste of time and money. And, I don't think they really care. There seems to be a general lack of customer service and a general lack of organization around the pottery created. I would organize pots by the date created and by who made them so that there is a system to use for follow-up. But, there doesn't seem to be any system in place at all and certainly no interest in trying to please the customer other than during the class itself. This is not a way to run a business.

01/22/2012

Provided by Citysearch - 
Overall
In the Running for Worst Customer Service

This business is up there in the worst customer service category - a general lack of caring about the customer and general feeling that they are doing you a favor. The pottery class itself was very enjoyable, but the experience in trying to schedule a class and actually get the pottery you made has been another story. I was supposed to get a call about picking up the pottery within 2 weeks - it's now been 7 weeks with no phone call at all. Evidently a big waste of time and money. And, I don't think they really care. There seems to be a general lack of customer service and a general lack of organization around the pottery created. I would organize pots by the date created and by who made them so that there is a system to use for follow-up. But, there doesn't seem to be any system in place at all and certainly no interest in trying to please the customer other than during the class itself. This is not a way to run a business.

01/10/2012

Overall
The service was horrible!! I w...

The service was horrible!! I was trying out Groupon for the first time along with trying pottery making for the first time. The lady I spoke with at the establishment was horribly rude. Was not at all accommodating and did not give any sort of helpful information for "first timers". The whole conversation she spoke with a negative attitude. So I regrettably called Groupon and asked for a refund. Thankfully they were willingly.

11/14/2011

Provided by Citysearch - 
Overall
Best Date Ever!

I would highly reccommend Not Made in China to anyone would wants to have some fun getting to know their creative side and get a little messy in the process. My wife and I had a great time.

10/28/2011

Provided by Citysearch - 
Overall
Waste of time for my Living Social purchase

Tried numerous times to make an appointment - arrive this evening to be told that no one had bothered to put us down on the schedule. The response to my - you don't seem to care, was Yes you are right I don't - wow that was direct. With that sort of attitude why would I want to reschedule - no thanks!

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