Don't waste your time or money, you will be out of luck. They wrote us a useless check to the finance company when we filed a claim for an accident. They did NOT write it to the auto shop and we now can NOT GET OUR CAR FIXED. This is full coverage on a new vehicle and they've also requested that used parts from Rio Grande and A1 salvage be used on our car. Like most people we need our car to get back and forth. We will not have it for a VERY long time thanks to Fred Loya Insurance. Want more info? Reach me at picassoshart at gmail dot com.