Best Sporting Goods in Southwest!!!
I was lucky enough to find Charlie's when I first moved here in the summer of 1980. I was a much younger man then and even slighlty worried the staff wouldn't be accepting of my many questions from a young kid with shaggy hair....I couldn't have been more wrong! They went above and beyond! Not only did they take the time to answer all my questions but, they even pulled out a large map to show me exactly where to go dove hunting in the upcoming season (in fact, it's still one of my favorite spots!) Over the years as there store has grown so has my family, after all I'm a Grandfather now and the one thing that seems to be a constant is the customer service that Charlie and his family provide. In fact, even my wife and daughters go in to Charlie's and feel completly comfortable. They take the time to acknowledge every customer who enters, not to mention they take the time out to help every customer with whatever there needs maybe. I could list countless occassions that Charlie's has helped me through the years from special ordering ammo for me when I forgot to purchase it ahead of my hunt and they got it for me within a few days, lending me a fishing rod when my daughter broke mine and it was in the shop for repair so I wouldn't miss a big trip to the San Juan, to even just yearly maitence on my guns for the upcoming hunting seasons. In fact, my daughters and wife delight in the fact that they are so helpful with their shopping for me and it really excites my wife that they even do complementary gift wrapping with any purchase all year long!!! One of my favorite perks is the free coffee while you shop and on some mornings donuts! I find it to be a true breath of fresh air that Charlie's has, does and will always maintain a small business feel with the best customer service you'll ever find in a time when so many buisnesses are more concerned about profits, and numbers than people and service. As things always change with time and through out life one thing is for sure that Charlie's will always offer the best products, with the best service from the most knowledgable staff around. You could say that Charlie's is a outdoorsmans/outdoorswomens little piece of heaven on Menaul.