Brickleys Property Solutions

Brickley's Property Solutions makes it a normal business practice to keep tenant security deposits. I thought it was abnormal when I requested to be present at the walk-through after I moved out, and Brickley's told me they don't allow owners or tenants to be present when they are inspecting the home. When I received my move-out statement...I understood why. They charged over $2000.00 to wipe off scuffs on the wall, put an oven rack back in to the oven (I had left it on the counter to dry after I washed it), and other minor items. It is unlawful for an owner/property management company to retain a security deposit for normal wear and tear. Yet, Brickley's does this as a normal business practice. Luckily, we took pictures of the home when we moved in and pictures of the home when we moved out. FUTURE BRICKLEY'S TENANTS: Document the condition of the home when you move in, especially spots that were already patched before you move in, and ANY minor scuffs on the floor, wall, ceiling. They WILL attempt to have you pay for them when you move out. Take pictures of any and everything! Prior tenants that I have talked to say they turned in the move-in checklist...and STILL were charged for items that existed prior to their move in. They are counting on you not having the money/time for legal fees/court costs to recover your security deposit in court. Do it anyway. There are tenant hotlines and programs that will help you recover your deposit.

Staff helped us find a place quickly and moved us in quickly. I was happy to find a management company with good service.

We've rented our home thru Brickley's for almost 2 years and are completely satisfied with them. They attend to matters with urgency, are polite and frankly, unless there has been a property issue (needing a plumber, etc...), Brickley's has never interferred with us at all. I would highly recommend Brickley's. We've found the staff to be friendly, helpful, straightfoward and businesslike.

BRICKLEYS property (NICK CAFFEY) stole my security deposit. He charged me for items that were clearly stated on the move in check list and also items that i complained to him via email that he stated were only cosmetic .... only to charge me for repairing them on move out. They use a company of unprofessional repair men that have no respect for boundaries or privacy. DO NOT USE THIS COMPANY. OWNERS BEWARE>>>>>> TENANTS especially if you value your privacy do not rent with them.

BRICKLEYS ONLY CARES ABOUT THE OWNERS AND THERE SATISFACTION NOT THE TENANTS BECAUSE THEY ARE ONLY TEMPORARY WHILE THE OWNERS ARE LONG TERM WHERE THEY MAKE THEIR MONEY. THEY ALLOW QUESTIONABLE PEOPLE TO HAVE ACCESS TO THE HOUSE THAT WILL NEVER FEEL LIKE HOME. ADDITIONALLY, THEY KEEP THE DEPOSIT FOR ITEMS THAT ARE THE RESPONSIBILITY OF THE OWNER. KEEPING THE OWNER HAPPY IS THEIR NUMBER ONE.

I appreciate the professional way you are handling our account. As an east coast boy who has been around a bit in my time, I am often frustrated by the lack of professionalism I find in New Mexico. You guys are an exception. Joseph Franklin

This company is like night and day compared to others. I have gone through a lot of frustration with 2 other companies and finally ended up with Brickleys. Wiley was very professional from the start and I can't say enough about how quick I get a response, an invoice or anything I need. I just wish I would have started off with Brickleys and saved myself the frustration. Thank you Brickleys!

I can't say enough about these guys, my payment is always on time, I always get a statement, I get an e-mail with a copy of any work order that comes in. The process has been free from problems, thank you for all your hard work!My last company blew chunks, I won't say who they were, but you have to be carefull when you choose a management company!

If you're looking for a fantastic property management company, Nick at Brickleys is the place to go. I've had other management companies and they didn't help me, wasn't supportive or honest. Nick finds me a tenant so quickly. He's on time with me receiving my rent, I don't have to worry about the check being lost or not paid like other companies. He's honest and has integrity. He worked diligently with me on some issues of damage from a tenant approved by another property management company. He made sure the property was in rentable condition when he took over and made sure the contractors fixed everything they were suppose to before payment was issued. I sleep well at night with his company. I will refer my friends and family to Nick. God Bless him!!!!!

We had never used a property management company before and did a lot of homework before choosing Brickleys LLC. We found them to be different from the rest. The first thing that was different was that they did not charge a fee up front, only when they rented the property. What a concept! To get paid when you actually deliver the service..:-) We have loved their professionalism, promptness, efficiency and nice attitude. They were real selective with the tenants they chose for us and have been flexible with our needs understanding our priorities on how the property is cared for. I'm very comfortable with them taking care of things while we are posted overseas for two years.

I have had a great experience with this company, they return my phone calls and are willing to update me on my property at any time. Quite a change from my last property management company. ######Rich