I have a number of rental properties. I have used Al in the past with pretty good success. I gave his phone number to a renter of mine to have their line cleaned. He went out to the home twice within a month. He did not fix the problem on the first or the second visit. The renter paid him $400. And the problem is still not fixed. When Al was asked what the problem was he stated, "It's not my house, how would I know." He stated if he wants the problem to be fixed, he would have to be paid to come for a 3rd time. He then stated he is busy, he does not have time to talk with me, and he has to go. I would not use him again nor recommend he or his company.