The Albuquerque Grand Senior Living

My Aunt has lived here now for over 5 years and I visit her at least 3 times a week to say hello, have lunch with her, or take her out shopping. The result of this familiarity is simple - I /we love this place. The staff is very friendly and their commitment to seniors is obvious. They know the residents by name, know what's going on in their lives - it's like family without the "family stuff!" The owners visit often and enjoy taking the time to visit with the residents - so they make sure to stay connected with all aspects of how the place runs. I heard, but don't know for fact, that they have owned it since the late 70's, so they are doing something right.



My Aunt loves her apartment. It is the smallest available but still plenty big enough for her and she loves her walk in closet. The food is wonderful and truly home cooked; the housekeepers do a nice job of cleaning her room and my Aunt has them do her laundry as well because it's too much for her.



The owners/management seem to always be making improvements and fixing the place up. Recently the huge main patio was completely redone and my Aunt and her friends really enjoy sitting outside underneath the colorful umbrellas in the evening. Me too!



We love the place and I appreciate the standards the owners and manager have set. Clearly they want the best staff and make changes as necessary - but at the end of the day their commitment to their residents is evident and consistent. I heartily recommend this as a wonderful home to anyone you love who needs to not be living alone any more. It was the best decision my family made.

DO NOT take your loved ones to this place. I'm an ex employee here and saw what really happened when you leave your elder parents here. The management is atrocious! I saw management refuse service orders to fix the heating in cold winter months. They are emotionally abusive to everyone coming in and out.



Did I mention that the manager and his wife are both drug addicts?



For some reason they are still in business.



BTW.....I gave them one star in order to submit the comment but they deserve no stars!

The staff at Albuquerque Grand do everything they can do for the residents. They really love the residents.