Parcel Post Plus was a well run operation a few years ago. Then those owners closed the business and it was re-opened by another gentleman. The quality of service there has dropped significantly. When one is shopping for the best combination of speed and cost, the ladies who formerly ran the store would tell me all my options. The current guy there announces one cost and will not tell how long it will take for an item to be delivered. Then he will not give a breakdown of costs. Finally, he seems to not understand the need to work with one customer at a time. Yesterday with the customer before me he kept the man and harangued him about how a rock group is related to another town. When he finally got to me, he asked if I would waith while he dealt with somebody who had a long order before he waited on me. After politely listening to the detailed lengthy conversation with the customer before me, I just looked at him quizzically and he finally understood the answer was no. I wanted a facility that would compare Fedex, USPS, and UPS for me rather than going to a place designated for only one of those services. Postal Plus once filled the bill. I will be checking out the Mail Bank today. Postal Plus does not provide the skill and service I need. On the plus, though I cannot figure out how the owner comes up with costs he charges me, he does mail packages after he accepts money and inspite of his odd quirks not sharing information or waiting on people in a sequential order, when he does have a package in hand, he do0es seem to want to get the package delivered in the quickest safest way possible.
Today i called New Web Design for a estimate for a website, i got a live representative as soon as i called, he showed me all the prices and all the information that i would need to have up on my webpage. He did an excellent job. the next morning i got a telephone call to check my email, i got my estimate, went over the invoice with the representative and i was nothing but happy. We started working right away. New Web Design is a great company to work with and i will recommend to anyone.
Absolutely incredible customer service! I've only seen two employees here Marcy and Josh, they're both awesome! Very friendly and eager to help with anything they can. This store runs a great deal on copies only $0.04 a copy on Fridays! And if you're looking for a mailbox, definately come here, reasonably priced and the service Marcy and Josh give is uncomparable!