We purchased an A7, from Audi Albuquerque in July. We were actually considering an SUV or possibly a midsize car, but fell in love with the A7 and bought it. Prior to our purchase, we researched and looked at other luxury vehicles in this price range, while observing the dealerships, that were available in Albuquerque and none came close to the A7 or Audi Albuquerque. The professionalism and ease to do business with Audi Albuquerque made our Audi A7 purchase an exciting and enjoyable experience. CJ was our sales person and was very knowledgeable and informative about the different models and features of each of them. We never felt pressured to purchase a vehicle there, but CJ was available to answer any questions we had. The entire process of purchasing the vehicle was seamless. Surprisingly, they made a fair deal without all of the back and forth haggling which I refuse to participate in. The paper work process was simple, straight forward and expeditious. From the point we decided to purchase to the point we were driving away, took less than 1 hour and 20 minutes. We had the dealership tint the windows, add a clear bra and install a concealed radar detector system. Again, they exceeded all expectation with their attention to detail. Nick made the appointment streamlined and trouble free. He had the loaner vehicle up front, garaged and ready to go. Antonio, head technician, ensured that all of the work was done to meet every expectation by working with me on the placement and method of installing the radar system. Everyone at Audi Albuquerque who I have dealt with, which includes Tripp the GM, Dave the sales manager, CJ & Robert in sales, Nick and Marcas in service and Antonio the head technician made it clear they have a passion for their product and care about their customers. Each one have made themselves engaging and approachable for questions or concerns. Tripp, the new General Manager, has taken this dealership to a new level! Not only is the car itself a dream, our purchase and service experience with the dealership solidifies that we made the perfect decision in purchasing this vehicle from Audi Albuquerque.
Had a great experience with service today. Came in from the north, pulling a big RV, had leaking antifreeze. Called service about 30 min. out, explained the problem to William Pace. He agreed to work us in, told us how to get there, allowed us to park the RV on the lot. We got there about 10 AM, didnt know whether we needed to take the RV to an RV park or hope that the job would be done that day. William brought his service tech out to take a look so we would know whether or not to unhook the RV or take it to an RV park first. He and his tech diagnosed the problem right away as a water pump problem, assured me that I could unhook right on their lot and that they would get me going that afternoon. Sure enough, they got us going fast, in 4 hours, and got the job cost covered by the warranty. We were back on the road by 2 PM, minimal interruption to our trip, and a positive interaction with everyone there, William and his tech really went the extra mile for us. GREAT JOB, MELLOY, THANKS SO MUCH!
My wife and I are the proud owners of two 2004 XC9's. We really enjoy the cars and have low mileage on both. My warranty recently expired, which I didn't know. I took my car in because the left front window and door wouldn't work. Daniel, the service rep, informed me about the expiration and gave me a fair estimate of the repair cost. In all my dealings with both Daniel and Chris, I have always had excellent service. Daniel told me that I could renew my extended warranty and introduced me to Gene Goad. Between Mr. Goad and Mr. Patel, I was able to purchase my warranty. I want to commend all the staff for their extreem courtesy, excellent service and very reasonable and satisfactory terms. Since we purchased our cars from Corley's, we have always had wonderful experiences with all the personnel employed at Corley's. Thank you for providing us with such professionalism and quality in all our dealings with Corleys!