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Uncle Sal's Place

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Business Details

20

years

in Business

Hours:
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Payment method:
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AKA:

Uncle Sals Pizza

Categories:
Pizza, Take Out Restaurants, Caterers, Restaurants
Other Information:

Good For Groups: Yes

Good for Kids: Yes

Bike Parking: Yes

Attire: Casual

Take Out: Yes

Cuisines: Pizza

Alcohol: No

Outdoor Seating: No

Price Range : Below Average

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alaisneo
11/18/2011Provided by Citysearch - 
Overall
Unprofessional/horrible owner

It was a Friday night and my mother and I wanted a fish fry. So we called uncle sal's place. Took 10 tries to get through because they only have one phone. The owner answered the phone in a loud and rude manner. ""hello sals""! So fast I could barley understand him. I sad that I would like 2 fish fries. He screams ""Is that all""! I sad yes. I was going to tell him that I need to pay with a debit card and he literally screamed ""Will you stop interrupting me ,45 minutes""! and hung up ...view moreon me. We tried calling back for 15 minutes to cancel because of his lack of people skills. He refused to pick the phone up. We just went out to eat because we were being treated like garbage. I will never order there again.view less

Was this helpful?Yes  (1)Flag Abuse
10/28/2011
Overall
Poor service - Credit card mac...

Poor service - Credit card machine was down. They wanted cash. I was upset they didn't tell us the machine was down at the time of the order and never attempted to contact us after they knew it was down. They stated up front I wasn't taking the pizza because of there problem which was not true. I told the woman, she was wrong. I was upset because I was being inconvenienced that I had to go to the bank and even more upset that would make the pizza cold. Took me 20 minutes to get the cas...view moreh. When I returned, the owner threw the pizza over the counter at me. I had enough of the crap, I told them forget it. I wasn't taking the pizza. Owner swore at me and chased me out of the restaurant. I called the police. I let the police handle it! Yea! the owner wasn't happy. But you know what - customers have rights and should not be treated the way I was!

Word of mouth - Uncle Sals best friend in a hurting economy! I will NEVER order another pizza from them!
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Uncle Sal's Place

29 E Bank StAlbionNY 14411

(585) 589-2222

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Uncle Sal's Place

29 E Bank StAlbionNY 14411

(585) 589-2222

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