My laptop was no longer taking a charge i went to everyplace i could think of in Alameda and they all either said flat out that it was not fixable, my motherboard was bad and it was not a cost effective repair, a couple flat out gave me quotes all of with were were well over $500. I figured i would give them a chance. I went in talked to the tech at the counter and he explained to me exactly what was going on. The jack had gotten loose from the motherboard and it needed to be re soldered. Then when he told me that it was only going to be $190 i was delighted. The staff was nice and very helpful but when it comes down to it that doesnt matter what matters is they fixed my laptop were no one else could.
I have shopped around on many websites, and again i am glad to say that i found one more pleasant website to get quality products with affordable pricing. Bought a bluetooth headset for myself by jawbone, wonderful product but the noise canceling is not really working yet it does look great.
I've been doing business with these folks since the early 80's starting with my IBM typewriter, they helped me then and now with the computers I've purchased from them they are still helping me when needed. Friendly, helpful bunch of people, recommend them to anyone.