I wanted to get a basic manicure, but asked if they could do a gel wrap to strengthen my nails. One of the technicians said the gel wrap wouldn't last and would fall off after a day (so why even offer it, right?), and informed me that I would have to put acrylic put on my natural nails instead. I wanted my nails short and as natural-looking as possible, so I asked them not to put tips on them and to keep the acrylic as thin as possible so as to follow the natural shape of my nails. This didn't happen; not only did the technician do a horrible job on shaping the acrylic (the tips of my nails were flared out beyond the width of my finger tips), she also left the length completely uneven on each finger. To top it all off I was charged $30+tax for everything. When asked why it was so much since a full set costs only $22 (and I didn't even get tips added), I was told it was for the gel wraps (didn't they say it wouldn't be worth getting in the first place?!). So not only did they charge me for a full-set (which I DIDN'T get), they charged me extra for the gel wraps (which they told me NOT to get, but put them on OVER acrylic nails anyway) which they advertise to be only $5 (as an add-on), and somehow came up with a total cost of $30 (you do the math). What should've been a $12 manicure + a $5 add-on service turned into a huge waste of time for a lot of money. I WILL NEVER GO BACK!!!