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B'ellagance Bridal & Gowns

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Business Details

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TollFree: (866) 660-9333

Categories:
Bridal Shops, Women's Clothing

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04/03/2011
Response to Horrible cust.service and other furious customer

Are you all serious? first time experience in bellas shop was awesome, we walked in the door and she didnt say hi either to me and my daughter due to her undivided attention to another customer which was great cause there after, I got my undivided attention from her...People these days are irratating as hell..Who cares if she dont tell you hi, you went there to look for a dress or a tux not so she can tell you HI..ke... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
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02/26/2010
Excited for my big day

Getting Married 10-23-10...looked everywhere for the style i wanted (Mermaid) and if anyshop even had the style it was limited to one choice. Needless to say i was exausted from going shop to shop...and what i thought was going to be fun ended up being a headache! Word of mouth brought me to B'ellagance...i agree with the other comments about her not being in her shop during the bussiness hours posted...but what the ... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

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02/09/2010
WONDERFUL CUSTOMER SERVICE

I went everywhere to look for my senior prom dress, and couldn't find a thing. So my boyfriend brought me to B'ellagance. He's been to four proms and has always gone to her. I trusted him when he said I might find some nice dresses there. He was right! I found a pretty ivory colored dress and it was to die for. She altered my dress, and also gave me $100 off. It was still pricey but hey you can buy alot with $... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

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Response should be at least 25 characters
10/28/2009
Horrible customer service

Whoever gave this shop better than 1 star....I am very happy you received good service. I however cannot do the same. The two employees watched me walk in and didn't say a word. Not a hello or anything. They were too busy chatting with someone who wasn't in there to buy a dress. I waited for 17 minutes (yes I looked at my watch) and no one EVER came to help me. I was walking around the same rack, in their view, lo... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

All responses must comply with the YP.com Terms of Service and Use.

Response should be at least 25 characters
12/03/2008
Furious Customer:

\r \r \r I would just like to comment about the furious customer, I obviously think she was desperate about money, she was perfectly happy when she picked up her gown, she did not mentioned about the complain after she left for the mainland. I hope she finds herself happiness sometime in her life.

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

All responses must comply with the YP.com Terms of Service and Use.

Response should be at least 25 characters
09/05/2008
Worst Bridal Shop Ever!

I had the worst experience with this store. I ordered a bridesmaid dress that had to be altered twice at her store. After the first alterations were done, I went in for a fitting and the top was way to big. I went during her business hours and she was not even there. I called the alternate number left on her store voicemail and did not get a call back for hours. Her excuse...she was just running late. I went a few d... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

All responses must comply with the YP.com Terms of Service and Use.

Response should be at least 25 characters
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B'ellagance Bridal & Gowns

98-023 Hekaha St # 208AieaHI 96701

(808) 484-9333

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B'ellagance Bridal & Gowns

98-023 Hekaha St # 208AieaHI 96701

(808) 484-9333

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