This is the best auto repair shop in North Dallas. I've been going to All Star for about 15 years. Robert and his staff have always been honest with me and as a female consumer, that's very important. He always explains what's needed, never over charges and several times didn't even charge me for small items. He's even stayed late to make sure our car was ready for the family vacation. I WOULD NEVER CONSIDER GOIN... view moreWas this review helpful?Yes No|Flag Abuse
All Star Japanese EngineAdd to mybook
I've been doing business with Robert for over seven years. I am a professional buyer- C.P.M. Here's the skinny: Robert will fix only what is needed to get your car back on the road if that is all you can afford. He installed a rebuilt transmission in my Jeep Grand Cherokee at less than half the price of what anyone else would have charged. He is JUST THE OPPOSITE OF WHAT I'VE EXPERIENCED ALL MY LIFE IN HAVING CAR... view moreWas this review helpful?Yes No|Flag Abuse
I read the two existing reviews for this business and believe they must be talking about another shop entirely. I have used the services of All-Star Japanese Engine (specifically ROBERT and HIS TEAM) for 13 years and counting. He has serviced four different cars for me from the time they were purchased (used) until I replaced them. He and his staff have performed everything from routine maintenance to timing belt cha... view moreWas this review helpful?Yes No|Flag Abuse
I have been going to Robert and All Star for over 15 years. He has always provided me with a reasonable quote and stood by his prices. He is honest and professional, which are both very important in this type of industry. He even shows you the faulty parts and why they have to be replaced. I'm sure the dealerships would never consider that type of customer service. I highly recommend All Star and will continue... view moreWas this review helpful?Yes No|Flag Abuse
I read the previous review and was amazed that I had almost the same experience; I had a problem with the driver's door of my Acura TL, that the weather strip broke and they replaced the weather strip. When I picked up the car I noticed that the door and window were not closing right. I made a U turn and took it back. Robert (owner), who I thought was a stand up guy, after taking $192 (parts and labor) told me he ... view moreWas this review helpful?Yes No|Flag Abuse
I had about $1700 worth of work done by ROBERT here. One of the items needing to be fixed was a drivers side door handle. He replaced the item. The first day I recieved the car back the door handle broke off the 2nd time I used it. I was not using force or being rough with it. Just a simple lift and the thing split in two. That is not a big deal as sometimes these things happen. I called ROBERT and he just gav... view moreWas this review helpful?Yes No|Flag Abuse
This matter was resolved immediately with James's parents who were the owners of this vehicle. Unfortunately, he failed to mention that he bought a used door handle; one that I replaced with a new one right away. There was no yelling involved from me; the young man misquoted me and his parents left satisfied and apologized profusely for their son's conduct.