We have had two projects completed by Nu-Cote. Our entire house had the Stucco coating done and we had some windows done including a large garden window in the front of the house. Everything went great throughout both projects - timely completion and explanation all the way until the end. The project managers worked with us during the process to make sure we knew what we were getting and things were being done to our satisfaction. At this point a favorable review was already in order. Until a couple months ago there was a big rain and our garden window let water in through the bottom. We inspected to find a bad seal and water sitting inside the bottom of the window. I immediately called my contact and he came by not even an hour later. He inspected, gave a quick fix to stop the leaking and decided to call the manufacturer on our behalf. When put in touch with the window manufacturer, they offered a solution that, to me, seemed like a "band aid" as opposed to a real repair. I talked with my Nu-Cote guy, and then with his manager, and they decided to talk with the manufacturer. Long enough story short...they got them to replace the entire window on their dime and re-installed it for me. Needless to say we're very appreciative and it was very professional for Nu-Cote to deal with the manufacturer themselves instead of having me fight it out on my own. I'm extremely pleased with the results, the follow up and the professionalism we experienced throughout the entire process and fully expect to use Nu-Cote for any future projects I may have. Thanks!
I recently had my home Text-Coated by Nu-Cote and had an excellent experience to share. Brian was our Project Manager and Jesus was the field Manager. They both did an outstanding job working with us and making sure we got what we wanted and were happy with the work. Brian worked very closely with us to come up with a perfect color scheme for our home. He stayed in contact with us during the entire process making sure we were happy with the work taking place. He is a young energetic guy and a pleasure to work with. Jesus - I honestly cannot say enough about the wonderful work he and his team did on our home. The transformation was just amazing. Jesus has great "people skills" and was so easy for us to communicate with. He fully understood what we wanted and kept us in the loop every step of the way. I would work with him again in a heartbeat if the opportunity ever comes up. My project would have been complete in a week if it weren't for several days of rain during the process. The team was there all day every day they were able to work until it was finished. I never once felt that other jobs were more important than mine as I had the same guys there every dry day until it was done and I was 100% satisfied. I would recommend Nu-Cote without hesitation.
We had windows replaced and the house and outbuildings Tex-Coated. I couldn't be happier with the quality of work, or quality of the teams that did the work. The teams, and team leaders for both jobs were wonderful. Easy to talk to, and very focused on getting it right the first time. The team leader / supervisor was on site 90% of the time, unlike the two other contractors we have used where there was no supervision, and the people doing the work didn't speak English. Nu Cotes supervisors had the authority to do whatever it took to make us happy - good management! The quality of work is excellent. They installed the windows during the rain season. One window leaked, they fixed it and verified it by having me blast the window with a hose. Many storms later, no further leaks. The biggest picture window had a smudge inside the dual pane, it was swapped out within several days. They pressure washed the house in preparation for paint, then rain delayed application. The pressure washed again to make sure they had good bonding. We used 4 different colors. The borders were very straight and crisp, on stucco! I recommend this company whole heartedly.