I am not happy at all. I received a large letter from the IRS, and so did my husband and mother. My husband and I had ours done in 2009 in Cartersville, Ga and the past few years in Acworth. My mother recently moved down to Ga with me and I referred her to the Acworth office...this was before we received those wonderful packages in the mail. So now ALL 3 OF US are being audited from BOTH locations. I will be going to the Cartersville office to find out what will be done about me and my husband having to pay over $5k back to the IRS.(Education Tax and something else that messed with my child care exemption..whatever) And to add, I SHOULDN'T have to look over my taxes with a fine tooth comb if they're being handled professionally..this is what I'm paying for!!!!!!..Don't get me started!!! $5k!!! Really..On the other hand my mother tried to make NUMEROUS APPOINTMENTS with the rep who did hers from the Acworth location...she was left to wait in the parking lot for over an hour until she just gave up and left (with another customer) without the person ever showing up or calling her back. That made me feel really great after referring her and she asks me..What kind of tax place is this,they don't call you back and leave you waiting with no intentions on ever talking to you??..Yah!..I felt like crap...So this is not hearsay.....I witnessed her situation and am dealing with ours in the present!!! Sincerely,
Pissed beyond Measure!