I have been going to Famila for a little over a year. I am on my third dentist. They just don't stick around, straight from Forest a staff members mouth, " That's the Famila way." Forest is an assistant, he is rude and cocky, he is unknowable about the industry and doesn't know what he is doing. I have been overcharged several times and I have insurance. Getting the accounting department to pull my EOB (Explanation of Benefits) compare my charges and fix the problems is taking forever and still is not done. Some of the front desk people have no clue of what they are doing and it shows. This place is a disaster, if they can't keep there dentists what does that say to you. Don't waste your time or money.