Purchased our Dodge Caravan yesterday, after several weeks of shopping online and personally. Salesman, Mr. Vonn Marr, was exceptional in answering many questions over this time period (about several vehicles) and from start to finish, was never pushy; was always patient; very personable; and just a very nice gentleman to work with. LaDonna, the financial representative, was the same way in that she presented various offers but didn't try to sway me one way or the other. I did not select 5 stars for price because I wanted a little more for my trade in, but they did increase their offer a little, after the initial offer, and equally important, they did decrease the price of the vehicle we bought at the very beginning - indicating their willingness to negotiate and make a sale if at all possible. We will definitely return to Lawrence Hall when we are car shopping again.
Hi everyone, my name is Frank. I'm the internet guy at Kent Beck Motors. I've bought from many dealerships but never worked for one. Being my experience, this is the best dealership that honors their commitment to high quality customer service and no high pressure sales. Give these guys the chance to earn your business and you'll enjoy your next car buying experience. Thank for your interest and have a great day! Give us a call at 325-692-3584.
I would like to thank Phillip underwood and Andrew Elliot. They went above and beyond to get me into what I wanted. Phillip underwood was very knowledgeable, honest and professional. They made me feel comfortable. Now on the financial side of things Andrew Elliot was amazing! He broke everything down to me to where I could understand. Thank you again Phillip and Andrew for making my experience at Lithia wonderful!!!