Peavy Chiropractic Clinic
NEW PATIENTS
MobilePhone: (601) 582-3343
Rapetti Joe M DC
Rapetti, Joe M
Parking: Lot
Wheelchair Accessible: Yes
Specialties: Head & Neck Pain, Rheumatological Disorders, Motor Vehicle Accidents, Head, Car Crash, Automobile Accident, Fibromyalgia, Aches & Pains, Arm Pain, Disc Conditions, Back Problems, Fibrositis, Back Pain, Auto Injuries, Occupational Injuries, Backache, Job Injuries, Accidents, Pinched Nerve, Musculoskeletal Disorders, Car Accidents, Car Wrecks, Chronic & Acute Pain
Services: Medical Services
08/28/2012
I have been going to chiropractors most of my life and I had the WORST experience here. I am new to Mississippi and was looking for a good chiropractor. When I called this clinic to get a price quote on their adjustments, they would not give me any information unless I came in to see the doctor first. Since they said that the first VISIT was free, I decided to go in. My appointment was at 4:00pm and I did not get to see the doctor until 4:50pm! He gave me a consultation and then an adjustment.
When we were finished, I spoke with the front desk ladies and told them that STILL nobody has informed me on the prices for a regular adjustment. They told me the cost (> $40.00) and said that is what I owe for the day. They did not believe me when I said that the woman on the phone said the first VISIT was free, not just the first CONSULTATION. I was so mad because they did not tell me the price until after I had jumped through all of their hoops. I told them that I could not afford that amount because I was a student and asked if there was anyone I could speak to about the matter. They said no... and were NOT friendly about it saying that "we can't just give away free adjustments." I never expected a free adjustment. I am more than happy to pay for a service if I know the cost beforehand. I was so upset and they just stared at me until I handed them my credit card. Before leaving I suggested that in order to have good customer service, they should inform their customers of costs beforehand... and the lady gave me a look as if I had just bad-mouthed her family.
I don't mind paying for a bill. But those two women bullied me into paying for something that I was not prepared for. NEVER AGAIN!
The only reason I even gave this clinic a one star rating was because Dr. Houseal's adjustment was satisfactory.
Phone: (601) 582-3343
Address: 2409 Mamie St, Hattiesburg, MS 39401
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