Midwest Retina

I have taken my mother to this place many times. Each time, we go the wait is 3 to 4 hours long. There are so many patients there it reminds me of some type of factory. That however, is not, the worst of it, they have cancelled her appointment three months in a row. I know, for some patients, that would really hurt their possibilities of their condition worsening. One time she went, and the her appointment had been canceled by a postcard we never received. THEN, because of the three cancellations, I made an appointment for her at the Cleveland Eye Clinic, I faxed the request to have her records faxed there one week in advance. The day before her appointment, I called the office to make sure this was done. Well, the lady that was in charge of this had been on vacation for a week (I guess no one takes over her duties when she leaves) she just got back that day. I was able to leave her a voicemail stating I needed to get those records over to Cleveland Clinic asap as my mothers appointment was the next day. Guess what, traveled all the way to Cleveland and do you think the records were there? NO - At the time of the call, I also asked to get into the patient portal, in the event that this would happens. They stated they would send an email within 24 hours with codes and directions to get into the patient portal, do you think I received this email - NO

Have gone here many times. They led me to believe that there wasn't anything further that could be done for my issue. They were stringing me along the whole time. One crude so called "Dr." even implied that I may have MS. Not professional at all. Went to another eye specialist at OSU and he knew what was causing my issue within 30 minutes. They obviously need to go back for some more education. Beware!

I will not recommend Midwest Retina. My surgeon was the only bright spot. I saw 2 other docs, 1 pre op & 1 post op. Both were abrupt, patronizing, & were obviously too busy to answer our questions. Only 1 tech introduced herself. No one else did over the period of 1 month (4visits) My husband & I are both professionals. I've worked in healthcare for almost 50 years. I was scolded by 1 front office staff as well as one of the docs for asking for my surgery report. Again, my surgeon, Dr. Chorich, was the only bright spot, very professional, & patiently answered our questions. Dr. H. & Dr. L.B. were rude & patronizing. I will tell my personal optometrist not to refer to this practice. The waiting time is totally unacceptable. 2 hours!!

I WAS IN THIS OFFICE WAITING TO SEE DR. kLISOVEK MY APPOINTMENT WAS 10:30, FINALLY AT 11:15 I GO BACK TO THE OFFICE TO GET MY EYE DIALATED SO THE DR. COULS ACCESS MY TORN RETINA, HE CAME IN STARTED LOOKING AT MY LEFT EYE, SAID THERE WAS A TEAR, CHECKED MY RIGHT EYE STATED THERE WAS A TEAR THERE, I GET SENT TO A WAITING AREA OF 30-40 PEOPLE WITH 2 DRS., IT WAS AFTER 12:00 THAT I FINALLY GOT IN TO SEE THE DR TO DO MY LAZER EYE TREATMENT TO REPAIR TORN RETINA, MY LEFT EYE WAS GIVEN A NUMBING TREATMENT I SAT THERE WAITING IN THE CHAIR FOR THE DR MEANWHILE MY EYE IS STARTING TO GET FEELING BACK, I SAT AND SAT THERE WAITING, I NEEDED TO CALL OFF WORK, I GOT UP AND ASKED THE NURSE TO USE THE PHONE AND WHEN I STODD THERE IN THE DORRWAY THE DR WAS OUT CONVERSING AND LAUGHING WITH OTHER STAFF, I MADE MY PHONE CALL, NOW FINALLY AT 2:00 DR COMES IN AND DOES THE LAZER EYE TREATMENT, I NOTICED THAT THE PAIN WAS ALMOST UNBEARABLE AT THE TIME, HE TOLD THE NURSE TO HOLD MY HEAD UP AGAINST THE LAZER MACHINE SO HE COULD KEEP ZAPPING IT, FINALLY AT 2:45 I WAS ALLOWED TO LEAVE. ON TUESDAY 9/22/15 I WENT TO THE CHILLICOTHE OFFICE TO GET MY RIGHT EYE LAZERED, MY APPT WAS 11:10, I HEARD NURSES TALKING THAT HE WAS IN THE BREAKROOM EATING LUNCH AND WATCHING T.V. I SAID I NEEDED TO LEAVE TO GO TO WORK AT 2:00, FINALLY AND LUCKILY BY THE TIME HE CAME TO DO MY SURGERY I WAS STILL NUMB AND THE PROCEDURE WAS NOT AS PAINFUL AND THE FIRST, I FEEL HE WASTES TIME, IS INCONSIDERATE TO HIS STAFF AND OTHER PATIENTS, I NO LONGER WANT TO BE AFFILLIATED WITH HIM IN ANY WAY.

This is a great doctor's office. The staff is friendly and make me feel important and the doctors are knowledgeable and professional. I have seen all the doctors in the office at one time or another and my favorites are Dr. Chorich and Dr. Patel. I used to see Dr. Bruce, who is a great doctor also, but no longer practices due to health problems. My friend and I both go to Dr. Chorich and are completely happy with the service he provides.



We usually go to the office in the Arena District because it's closer but we have been to the Dublin office also. I like both.