I actually was at the location in citrus heights on San Juan and the associate name Cassandra that assisted me was wonderful! There was one shirt I could not find in my size that she found at a near location and had the shirt placed on hold for me to pick up the next day. Awesome! Then there were three other shirts I could not find in my size that she used her PDA for to check around for me with no luck. However she suggested I use the kiosk to order them online and get them shipped to me. I was so thankful for her and she ever stayed there and assisted me with the kiosk since one shirt did not want to scan and one wouldn't allow me to select my size, but that's the one I'm piking up tomorrow at the other location. She stood there and entered the sku number for me and guided me all the way through to the checkout process. Come to find out my kohls charge card wasn't even on me but there were no worries Cassandra had that part covered too. All it took was me showing her my I.D. And entering my social on the litte machine there at customer service. So in the end I was able to checkout with a temporary pass, that also didn't want to scan, but she was there enter my kohls charge card number for me. Thanks so much cassandra for the up most customer service I have ever experienced in my life. I will always return to the citrus heights kohls because of how nice and cared for I felt tonight. 09-06-2012 Wade Hart Jr
We bought a couch here in 2012, had a great in-store service, but bad delivery experience. Bought a dining room table in 2013, and patio furniture in 2015. For both, we had great in-store service and excellent delivery service. I was satisfied with the value for the money on all 3 big ticket items.
We stopped into Kohl's to use some Kohl's cash that was about to expire and wanted to use it on the buy one get one at 50% off Hanes. We could not find the size we needed, but an employee checked their backstock and found what we needed. Great service!!!