I arrived early for my exam - thought I'd have to wait around - but NO! A minute after I signed in, one of the receptionists handed me a pre-filled-in form. She asked me to scan it for correctness - cool! I went to sit down but they called my name. Be advised that his lenses/frames are pricy - if your insurance will cover them, good for you - mine doesn't - the Rx is fillable by any optician. Oh, about rude staff - nonexistent in my interactions - pleasant, helpful, cheery would be MY viewpoints - and Dr Ratty - pleasant & thorough.
Best selection of designer glasses/sunglasses in town! Not only to they have a fabulous showroom featuring the latest, trendiest optical attire, they are unbelievably reasonably priced!!!!! The staff is magnificent!!!! Shout out to Patty and Natalie!!! Excellent customer service!! Could not have been more pleased with my prescriptions and they even filled my prescription glasses that I had bought elsewhere! Way to go Dr. Ratty's office! First class all the way!! Thank you!!!
I recently had an appointment with Dr. Ratty. Although I waited for along time in reception because she was very unprofessional and rude. She stay on the phone for a long time enjoying a ppc (personal phone call) without even greeting me although she was aware that I was there. Then she was rude due to the fact that I was there interrupting her. The Doctor and the rest of the staff was fantastic prompt and caring. I did have to request my eye exam numbers though.