I first took my car to the dealer because I had a check engine light that came on. They told me I needed a new catalytic converter and it was going to cost me almost $2500, so I checked with other shops and they weren't much less. Then I checked online and saw So Cal MUFFLER listing, I gave them a call, they gave me a quote on the phone and it was a third of the price everyone else was quoting. When I took my car over to them, they were very nice and even let me go under the car to see the part and when they gave me the final price it was almost exactly what they had said over the phone. I am so pleased So Cal MUFFLER was able to fix my car and save me money, I'll recommend them to everyone I know!
I bought a stop light bulb for my wife’s Acura RDX. The service was superb and the gentleman working the counter took the time to show me where the item was in the store, smiled during the transaction, and said thank you for coming in. The Local Acura dealer did not have one in stock. Riverside Honda had the bulbs in stock. However, I was rudely told I would have to wait in line with the many customers picking up their cars up from Service to pay for the bulb. If you need parts provided with courtesy and an understanding of Customer Satisfaction, this is an excellent store in the Woodcrest area of Riverside.
Both catalytic converter's on my car went out. (yes, it has 2) The price at the dealer was very high. I read a review here for this place & decided to give them a try. From the first conversation they made me feel that my business does MATTER to them. The price was far less than what the dealership would charge. I was able to take a look at the failing & replacement parts. The communication throughout the process was excellent. The parts had to be ordered & arrived on time. The work was done within the time frame given. I'm very pleased. I'd recommend them to anyone I know, in fact, I already have!