I recently bought a car from North Freeway Hyundai, and from what I can gather, I was introduced to the manager as I was leaving as part of their standard process. He gave me his card with his cell and home number and asked that I call if I ever have any issues, which was nice. He also asked that I write a single review on any site of my choice. Now this was new...and I was curious as to why he would ask that, so I went on line and read a few, and then it hit me. The only people that write reviews are haters who think they are 7 foot tall and bulletproof. I really like the fool who claimed they tried to break his leg. I suspect the reason they asked for my review was to offset the nincompoops out there. Of course the real person to blame for this is Yellow Pages because they host this slander.....so here is my review. I found the Genesis I wanted on line. I called Jeff Bogle, the Internet sales rep who had responded to my replies, and we set the whole thing up over the phone, and he didn't threaten to break my leg! I was in an out in less than two hours, and most of that was because my wife switched colors once we got there... and still nobody threatened to break her legs either. I would give the whole process a 9.5 out of 10 and thats because I had to go back to get my windows tinted, but they loaned me a car for the day so I really can't complain. I can recommend the dealership, Jeff Bogle, the tint guy, and the Genesis. Overall, a very nice, non-injurious experience!
I have a nine month old 2013 Fiat 500 with just over 6,000 miles. The check engine light came on. When I called for a service appointment I was sent to voice mail. I had a trip scheduled for two days later so I wanted to get the car in to be checked as soon as possible. It took most of the day to get a response and schedule an appointment and I had to complain to get any response at all. The car was serviced on Wednesday. I decided to have an oil change done and tires rotated even though I was ahead of the maintenance schedule and that was done. The check engine light is caused by a failure of the "purge solenoid". That part was not in stock and I was told "nobody has one". It will be a few days before that part is available, but I was informed the car is safe to drive. I'll have to come back in again, taking more time out from work, when the part arrives. Not exactly the best experience, is it?
My daughter, who is 19 years old, went off to buy a car with the understanding that I would co-sign for her. She found a used Hyundai Sonata she wanted at North Freeway Hyundai, and when they ran her credit, it was determined that she didn't need a co-signer. She decided to go ahead with the deal and when she got into the business office, the finance manager interviewed her and found out she had decided to go ahead without me. After getting her permission, the finance manager called me and in about 15 minutes, we found out that if I did co-sign, I could save her almost 2 points of interest. In my opinion, the finance manager, Mr. Ray Funk, went out of hiw way to help my daughter and I owe Mr. Funk a big thank you. THANKS! We will be back.