I have used the auto repair services of Bemer Motor Cars for the past 3.5 years- since May 2011. I have a 2002 Range Rover 4.6HSE that I purchased preowned at 90,000 miles in 2007. Over the years they have repaired/replaced the following on my Range Rover 4.6HSE : ... transfer case; radiator and heater block; front drive shaft; oxygen sensor; motor mounts; brakes; radio, and air suspension system. With the exception of the air suspension system, once they repaired an item the first time, it stuck, never to give me concern again, even beyond the two year warranty. Regarding the air suspension system which is a challenge for all Range Rover owners, that too seems to finally be working properly now that the compressor and valve block have been replaced at 155,000 miles. So - for ACTUAL AUTO REPAIR, I give them a rating of 4 out of 5 stars But - for SERVICE and Conveniences .... 5 Stars - EASY! RATING BEMER Motor Cars for Overall Service is higher. They truly deserve a rating of 5 Stars. For these reasons... Very Clean waiting area with Wi-FI ( in fact there are two waiting rooms -one a bit more quiet than the other) very clean ladies bathroom free Coffee.. is available even in the middle of the day; a bowl full of peppermint candies at the front desk Fresh Fruit ... I have observed them bring in fresh fruit bowls of pineapple; cantaloupe; mango; etc, to their mechanics in late afternoon and also serve fruit bowls to customers in the waiting area who have been there an extended length of time. They have a Shuttle Service that I have used, that will take you to local auto rental businesses and provide a discount with a couple of them OR it will even shuttle you home to wait for the repair. Jose, the driver is exceptionally nice. In fact, most all of the staff is. It is a family owned business. I have also used the Rental Cars that Bemer Motor Cars have onsite. These are usually below the rental rates for traditional car rental companies like Avis etc. ALERT! - Their gas gauges are also usually near empty so be sure and plan to swing by a gas station shortly after leaving the repair shop. Washed, Waxed, and Vacuumed. ...And finally once the repair is done and I pick up my Range Rover, it typically has been washed, waxed, and vacuumed. The two repair shops that I used for several years that had been mentioned in the Range Rover forums, didn't come even close to offering the level of services that are common at Bemer Motor Cars. No doubt, Bemer Motor Cars is not perfect, but their effort is commendable. Going forward, I have every confidence that when something breaks down in my vehicle, their crew will be able to make the correct repair and get me on the road again.
Had a really good first time exsprience purchasing my first car! They help make things easy to understand and got me the car I wanted. If your thinking of purchasing a used vehicle. There the right people for the Job!! =)
It's a Sunday afternoon and I needed a notary. No one was open and those stores that said they were open were not available or un willing to help. Sarah met us at the shop and help me out on her day off. Very appreciative for people like her.
Did a darn good job on my car. It takes a good amount of time if you arrive for a 7am appointment. They washed my car for free. There is also a shuttle that you can ride home or to work.
I don't know about yasuckdick's review, but I gotta tell ya.. I totally DO NOT AGREE... The current vehicle I have, I bought from them.. it was/is my *4th* vehicle from/thru them! Here's my story... Yes my 4th vehicle from them.. They have always taken care of whatever issues were in their power to help with.. which luckily for me have been very few.. considering they are used cars. As far as used car dealers.. Orlando has been a dream.. no embellishment involved in that statement. My situation with them right now is this .. My van has been Repo'd, but not after them giving me 15 months without payments. When my Fiance' came down with Cancer in Feb of 2014, they were nothing but extremely understanding.. they gave me nothing but time. They gave me a call in November last year saying that it has been a long time since I've seen them with a payment. At the time I was in PA working away from home, trying keep the lights on and the rent paid while my Girl was back here (Houston) fighting her cancer. I said that I would see them as soon as I could. I came back and found she was trying not to worry me.. She was not doing as well as she was letting on to me, while being outta town. We went north to NY where she had different Dr/Health care, and family support. Well.. we lost our Chrissy to that retched cancer. I have been lost for months. As I said, these folks were great to me!! But how much can anyone expect from a business. Maybe more contact would've helped .. but as I said .. I have been completely.. 'Completely' lost in myself. If it weren't for a *GREAT*, elderly friend (that I consider as an Uncle) to move from his Apt. home to mine so that I wouldn't lose my Apt., I would've lost everything!! Bottom line... yes, they Repo'd van, but they were soooo patient with me and gae me soooo much time, and yes, I forgot to stay in contact with them... but still... I think these folks are Great!!! !! To Hell !! with yasuckdick's review. If you need a used vehicle.. go see these folks .. they're great people.
Saw a 2008 Chevrolet 3500 HD on Cars.com and called about it. I spoke with Armand and he told me about the truck and the buying process. I live in SC and they are located in Texas. I was a little apprehensive because it was so far away and I knew nothing about the dealership but I checked in to them and all of the reviews seemed very positive. The price on the truck was fantastic so I went for it. I put a 500$ down payment over the phone and bought a plane ticket for the following week. Landed in Texas and was picked up at the airport in the truck!!! Got to drive it 45 minutes back to the lot. What a great deal!!! The buying process took about an hour to fill out the paper work and now I'm the owner of a great truck at a fantastic price. Drove the truck back 1000 miles and everything in the truck was just as they described. I would recommend buying from them for sure, and I plan on buying from them again!!! I wanted to go out my way to write this review to help anyone who is apprehensive about buying a truck online. Armand and the guys at Everest Motors are very much legit!!! They will save you money by not tacking on all of the overhead expenses the big dealerships add to your vehicle. I am very pleased with my vehicle to date (put about 1500 miles on it) and I would highly recommend they guys at Everest Motors to anyone!!!
GREAT DEALER, CLEAN CARS. BRAD AND HIS STAFF ARE VERY FRIENDLY AND HE WORKS WITH HIS CUSTOMERS TO PROVIDE FINANCING THAT OTHERWISE MAY NOT BE AVAILABLE TO CUSTOMERS WITH BAD CREDIT OR REPOSSESSIONS. I'VE PURCHASED TWO VEHICLES FROM MALIBU AUTO AND HAVE EXPERIENCED NO PROBLEMS. I HAVE BEEN ON THE CAR LOT MAKING A PAYMENT AND WITNESSED ONE CUSTOMER THAT LOST HER COOL OVER HER CAR BEING REPOSSESSED, BUT BRAD POLITELY ASKED HER TO LEAVE WITHOUT LOSING HIS COOL. I CAN'T SAY I WOULD'VE DONE THE SAME. WHAT I WOULD LIKE TO CONVEY IS THIS: IF YOU DON'T HAVE GOOD CREDIT, YOU CAN'T EXPECT TO GET FINANCING FROM A NEW CAR DEALER. IF YOU BUY A USED CAR, YOU CAN SURELY EXPECT SOME ISSUES FROM TIME TO TIME. BUT, IT IS UP TO YOU, THE CUSTOMER, TO TAKE CARE OF YOUR CAR AND MAKE YOUR PAYMENTS...ON TIME!! IT'S EASY TO GO ONLINE AND POST NASTY COMMENTS, BUT THE TRUTH IS THAT IF YOU WORK HARD, TAKE CARE OF YOUR POSSESSIONS, AND PRACTICE HONESTY, YOU WON'T HAVE TO HIDE BEHIND A COMPUTER TRASHING A BUSINESS OWNER THAT WORKS HARD TO PROVIDE A SERVICE TO PEOPLE THAT OTHERWISE COULDN'T GET THAT SERVICE. SO PLEASE, IF YOU ARE A CUSTOMER THAT DIDN'T DO YOUR PART BY MAKING YOUR PAYMENTS ON TIME, MAKING YOUR PAYMENTS ALL THE TIME, OR DIDN'T TAKE CARE OF YOUR CAR....GROW UP AND GET A LIFE! IN OTHER WORDS, SIT DOWN AND SHUT UP.
ive read all these reviews and i am sure these people are lying....ive been purchasing and paid off my vehicles at this car lot for more than 20 yrs. if they are committing fraud why have they been in business so long, obviously they are doing something right. ive always been treated with respect and i saw a review of this lady saying the secretaries look like cantineras...who cares about that!! just give ur payment and thats it..but of course we women always have to critisize the most dumbest things.also, you cant expect to drive a car without making proper payments on time duh!!! stop being so close minded..if you dont understand the contract dont sign it. any attorney will tell you that!! sometimes we hispanics want to drive nice luxury cars and not want to pay or expect the business not to repo...ive had my ups and downs and when i couldnt pay for my vehicle i gave it back!! my parents, brothers, tias have bought cars here..but then again we r responsible people..you cant expect a used car to drive like a new car. if you want that go to a new car dealership but i bet all these people who wrote these reviews are bad payers, with bad credit and many repos with other car lots. it always easier to write just one side of the story but rarely do they say the truth!!dont believe these crazy ignorant people..
The sales people at this dealership have a lot of INTEGRITY. Before I go into why I believe this, a little background information is necessary. I do not have the best credit, but I needed a car. After being declined for credit by other delaerships, Iwas very discouraged with the whole car buying experience. Anyway, I read good things about this place and thought I'd give them a try. I was shocked that I was actually approved for a vehicle. I was even more surprised when I was able to drive off their lot with a nice car that I am prode to drive. Ok, so here's why I think they have a lot of integrity--The car I orignally puchased had an issue, but I expected something it as it was an older model with a lot of miles (it was in my price range). The dealership took the car back and switched it out with one that was a newer model with A LOT less miles on it.It didn't hurt that the car was beautiful! It was a small difference in price and it fell within my budget. They did this because they did not want to sell something to me that was not safe for me and my daughter to ride in. Overall, I will recommend friends and family to buy here. The staff was friendly and did not make me feel bad about my credit situation. Even when my credit improves, I will come back to buy a car from them.
I will let you, the reader decide, whether my experience was negative or positive with regards to purchasing a vehicle from DN MOTOR CARS. I should mention that items 1-6 listed below were reimbursed by confirming replacement cost to me by DN MOTOR CARS. The remaining items listed were not reimbursed and were corrected at my own cost. I wanted to share my experience to educate others before purchasing from DN MOTOR CARS. 1.GPS Disc Missing 2.Spare Tire Missing 3.Wireless Headphones Missing 4.Owners Manual Missing 5.Cargo Cover Missing 6.Remote Keyless Entry Missing 7.Check Engine Light- Throttle Position Sensor 8.Power Liftgate will not close 9.2 Wheels Damaged/Bent- Will not hold air 10.Power Steering Rack Serviced 11.Motor Mount Replaced 12.Center Caps (4) broken 13.Shift Level Chrome Trim missing 14.Right Side Tires Dry Rotted 15.14 weeks to receive title 16.***Pictures included in listing online were of a different vehicle. The vehicle that was delivered to me was not the vehicle contained in the pictures of the listing. It is a very similar vehicle, but clearly not the vehicle pictured. I would be happy to share specifics and provide pictures of the vehicle listing compared to the vehicle that arrived.
I have purchased over six vehicles from Amazon Motors within the last 12years . From a suburban to an 2010 Corvette. My experience with Amazon has always been exceptional. I have never had a problem with service or financing weather it's in house or bank financing. They are committed to developing long term customer relationships by treating their customers with integrity. If they commit to something you don't have to worry about them not fulfilling their commitments. Whenever I take my car in for repairs they give me a loaner of equal class . I have purchased many cars in this life time from all types of dealerships large and small and no one can compare to the (over the top) service that I have received from Amazon Motors. If they don't have the car on the lot that you want they will find it for you ...color ,year and price! I will always be a loyal customer to Amazon Motors...... I love the RED CARPET treatment!!!!!! Will I recommend or refer a friend to Amazon Motor? "Thanks for asking" YES!!! YES!!!! YES!!!!! Thanks AMAZON MOTORS you are the best!!!!! "CUSTOMER for LIFE" Mrs Wagner
I AM SO GLAD I FOUND THIS PLACE!! my car stopped a wouldn't say anything so i took to the place on a towing truck and they gave me an estamate for 1,689.23. i was really upset and down cause that to me is almost a new car. I had this car since my husband past. one of my church member told me about this place next day use my AAA to take it there and was not even feelimg that well. the gentelman meet me outside and told me he had to put it on some machine first. Then he said he would take me home at 66years old i just couldn't sit there to long. well he call same day told me that it would be 267.13 to have my baby running again. i told him what the other shop said he told me that i have maybe a few more issues minor, but i can have my baby to today. i was so happy i told my church member and she said she has been taking her car there for over 20 years. yall this will be my place until the lord take me home to my husband. i just need to say they saved me a lot of money and my husbands car that he gave me before he passed away. they just was so helpful and nice. thanks erma for sending me to them.
I was with my best friend while she shopped for her new car. As much as I dreaded the whole experience, I did not want my friend to be alone and taken advantage of by anyone at any dealership. WOW, not what I was expecting....Mr. Daryl Spears was our first pleasant surprise. He was friendly, knowledgeable, helpful and FAR from the pushy, overbearing, hard sales type persons that I personally have experienced when I purchased my own car. Daryl made her purchase experience as smooth as the ride in her new car! It was so refreshing to not have to experience the techniques that are so prevalent at many other dealerships that I am certain that not only have you gained a current customer for life, you have one, me, that will become one over the next few months. I am SOO glad I took the time to help my friend shop and purchase a car...ONLY WITH DARYL SPEARS AT DRIVE WITH PRIDE!!!! [now how many times do you hear that?] Keep it up! God Bless. A DEFINITIVE FUTURE CUSTOMER BUT ALSO A FRIEND OF CURRENT CONTENT HAPPY ESTATIC CUSTOMER