Excellent hotel of this class. New property and kept extremely clean. The front desk staff was very friendly, welcoming and knowledgeable of the area. Our stay was a week long and my co-works nor I had any complaints and never needed to call the front desk during our stay in town. I personally had the pleasure of staying in the King suite with a kitchen, which was very enjoyable and useful when I didn’t feel like eating out. The room was very spacious, the bed I can only describe as AMAZING!!! Rosa the cleaning lady, made sure my room was exceptionally clean and always left 3 bottled waters in my room. The breakfast area down stairs is spacious. Fresh fruit and all the hot and cold items, were a delicious experience for my hungry morning tummy. The manager Dafne walked around every morning making sure everyone was enjoying their stay. Needless to say they handled our group very well, the parking was adequate with some overflow on both sides. Truly one of the best Comfort Suites I have visited in a long time. I'll be back to this place and highly recommend to others when in the area.
This hotel was recommended by an event director in the Washington Avenue Arts District. I have never visited Houston. The hotel is very convenient to I-10, and even though my room window faced the freeway, I did not find the traffic disturbing while at my work desk or while sleeping. I did not have a rental car for a portion of my stay. Taking Uber to downtown (Museum District, Rice Village) and to the airport (Houston Hobby) was very reasonably priced. The complimentary WiFi worked reliably. I spent time also working in the lobby area, which is nicely decorated. The breakfast was no nonsense, tasty. One thing - I used the on-line reservations for my stay. Because of changing plans, I made several reservations. I found the process straightforward. As a just in case, I called the hotel and spoke to Johanna (or maybe Joanna), who verified my reservations. I let her know I may have yet another change. She was very helpful and patient. When I arrived early, she was at the front desk. It was wonderful to put a face to the voice and name. She was able to check me in early!
As a frequent traveler to Houston, I stay at Crowne Plaza Houston North Greenspoint regularly. Their complimentary airport shuttle is so convenient with smiling drivers who offer resort-style service. The staff greets you upon entering the lobby, even at 11pm at night! Everyone is so caring, and even the Chef came out at dinner thanking guests for dining in their restaurant! The rooms are beautifully appointed with new flat screens, spacious desk area and very convenient for laptop work with numerous outlets for charging multiple electronics--and good lighting. Love the lobby with the Texas themed wing back chairs, spacious sitting areas and wonderful lobby bar with extremely friendly servers. Great for entertaining clients. Appetizer menu is extensive. Food in restaurant and room service is excellent! Their steaks and seafood match any name brand steak house , and they have a specialty burger menu including vegetarian. Definitely a top quality hotel with great airport access, but not on the airport property with noisy flights keeping you awake at night!