The workers and owners of this place are very rude. They hang up on you when you're done ordering and quickly and easily, without hesitation, will have themselves a quarrel right in front of the customers. Although the food is exceptionally delicious, the service will steer you in a different direction every time you consider ordering.
Although the workers there are courteous and polite; the food MUST be taken in consideration. The pizzas are done fast and on time; however, most of them are not cooked throughly. The pizza in its entirety is cheap tasting and bluntly, not too appetizing.
The Slice Factory formally known as Bacci is alright with me. I ordered their football special pizza for the super bowl (30" & 20 wings) and me and my guest were very satisfied. I even had pizza to take to work the next day.