I recently bought a new phone(Samsung Chrono) and service with Cricket. I wished to downsize since I retired did not need all the fancy apps anymore. Cricket gave me the best deal....but the manual did not show how to change the weather screen and I was not familiar with the phone so I called Cricket who referred me to Samsung who referred me back to Cricket. I attemped to call 7 local stores in the Franklin and Nashville area and got a recording or "line no longer in service". When I called the Cricket store on Dickerson Pike, Beth answered the phone and told me how to change the location on the weather app right away. After spending an hour calling Cricket and Samsung I finally talked to a person who knew the product. Thank you Beth!!
Cell Phone Doctor is AMAZING! I took my iPhone to another location closer to me and they said my phone would probably need to be replaced, then as a last option they recommended me to Cell Phone Doctor. I took it in and they made it look brand new in only two hours! They even sold me an Otter Box for only $12! Altogether I walked out of there with a perfectly fixed phone and new case all for less than what I would have paid at the first store. Their customer service was wonderful as well. They were fast, friendly, and an awesome deal. Go here before anywhere else!
I brought my daughter to the Apple Store on October 3rd because she were having problems with updating her IPhone. We waited an hour before we got seen. We were told it'll take 45min. On the contrary when we did get assistance, Daniel was very courteous and polite he showed excellent customer service skills!! I would've gave it a 5star but the waiting was ridiculous. Overall the service made it worthwhile.