We just bought a Jeep Patriot from Bob Conti. He was very knowledgeable and he even though it was raining, he went outside just to get a vin number on a specific car we were looking. We had to wait a while, but I can tell you, it was worth it! They will not let you take the car until they are SURE you are approved. Other dealers will let you take the car and then a couple of days later, they call you with a problem or will tell you that you have to put more money or pay more. I know this because it happened to us with Central Florida Toyota. They gave us the car and 2 days later they called us saying that we had to put $$ down and our payments went up. Not by that much, but still it was a pain. We know, we will not have to do that. Thank you Bob Conti and Jhon Guzman!!! Very happy with my new Jeep!! :) Marie
My wife and I were visiting Orlando from Michigan when the check engine light went on in my 2011 Jeep Cherokee. I took into Napleton, they diagnosed the problem. It was the unusual failure of a part in the power train. Not only did they have the part, but they fixed it the same day I brought it in so very little of our time was lost and I didn't need to rent a car. Just as importantly, Service Advisor Michael Kornikowski figured out for me that the extended power train warranty applied (my car had 44,000 miles on it) and I had no charge for a job that with parts would otherwise have cost me over a thousand dollars. You can't do better than that. Good job, Michael and Napleton!
I could never have asked for a better salesman than Jacob is awesome. He’s a true professional, caring about the customers and going that extra mile to make you happy and got everything you want. Jacob is more than a salesperson to my husband and me, he’s a true friend, he’s family and that from day one when we met him at Napleton. Never knew him before Napletons but he has taken great care of us. We have bought 2 vehicles from him and we will be back because of 1 man “ Jacob Perez”