I've been here 3 times in a year. The first 2 experiences were great. I even took my mom and grandma there over the Thanksgving holiday and they loved it. This last time I went for a pedicure and gel manicure. My tech was Liz. She was kind of rude to begin with, but I just shrugged it off. The entire time she made no attempt to say one word to me and would only respond minimally to me when I asked questions. She did talk a lot about personal things to the tech sitting next to her though. Anyway, aside from her personality (maybe she was tired ect...), the manicure itself was bad. It's been about 4 days and the gel is already starting to peel and there are obvious brush strokes. I didn't stay to find out if the pedicure would be any better/worse. I want to go back, but will definitely avoid her.
I have been going here several months now and love the service I get! The people are friendly and know what they are doing! Yes, the first thing they have you do is pick your color. Isn't that why you're there? Lol. I've never felt rushed or out of place.
I love going there but they need to update their hours online. When I told the lady on the phone that the internet said Open until 8 she said okay and hung up. Very rude considering an apology or something would have been nice.