I had set up Renaissance Carpet Cleaners to clean my son’s apartment carpets. Living out of town I had no clue whom to call. I did the typical web search and came across Renaissance. Best move I ever made. Picture 3 college guys sharing an apartment. That description has dirty carpets written all over it. When Renaissance got done, the boys were blown away. They told me they did a fantastic job. When they moved into the apartment, there were noticeable stains in certain areas. Even though the landlord had the carpets cleaned before they moved in. My son said that Renaissance even got those stains out. They were impressed with the professionalism and attention to detail. They were very honest, no silly games with prices, and most important no stupid up-selling we they arrived. They are honest with the work that needs to be done. I liked that they email you their prices before your appointment date, giving you the choice of what you want done and can afford. At the same time, when they arrive they walk through your place and talk to you about what you want done. They take their time…none of this rush in and rush out stuff. In my son’s case, the primary rooms only needed the basic cleaning, but the staircase needed the deluxe. With Renaissance, you are in control. You can mix and match services. I felt they are very concerned about customer service before anything else and that is hard to find with other companies in the industry. They confirm appointments, shows up on time, and will get back to you to answer any questions. By all means go to their website, and schedule your appointment online. They give a discount for online appointments. Once you make an appointment, you will get an email from Monica within a few hours confirming your appointment, and detailing prices and packages. They make it VERY easy. Great …Great….company!
The persuit of finding someone trustworthy, authentic, and infallible to clean my carpet at a fair and affordible price had been a daunting task until I discovered Renaissance Carpet Cleaners. We are living in a generation where we are to the best us we can be; and for me, having a clean home-not excluding the carpet- contributes to that notion. Needless to say, my carpet came out perfect! Services provided from schedualing the appointment and executing the work was conducted in its appropriate manner. More importantantly, is the spirit in which the carpet was cleaned. My carpet was clean with pride and valour, with dignity and respect. My carpet was cleaned with love and a passion for the work. I "likeded" that. I thank God for placeing this carpet cleaning service in my path. Give them a call. You will be grateful for it. Peace. Habibah McCormick
The service was excellent. I found this company on the Internet and decided to use them based on customer reviews. The call I made to schedule the appointment was handled in a professional and friendly manner. The technician (DeJuwan) called to inform me he was en-route. He arrived in timely fashion. DeJuwan was very professional and mannerly. He had a very bright smile that touched his eyes. He got right to work. My carpet is 14 years old and had heavily traveled areas. He did a remarkable job. My carpet looks great. The carpet on the stairs look much improved and believe me they are heavily traveled. I recommend this company and I especially recommend DeJuwan with the bright smile and eyes.